Author Topic: Substance Painter 2 to open a file or start crash  (Read 1715 times)

Substance Painter 2 to open a file or start crash
win 10
gtx980m drive 362.00

T.T

Can someone help me?

Is your computer from Dell or Alienware ? If yes, please have  a look at this thread :
https://forum.allegorithmic.com/index.php?topic=4825.0

Hello
This is my new computer to buy
Only install 3D MAX, ZBRUSH, PHOTOSHOP also Substance Painter on the computer 2, Substance Designer 5, Bitmap2Material 3

But only Substance Painter 2, Substance Designer 5, Bitmap2Material 3 will be started when the machine or open the file when the machine

please help me
The method you offer I've tried, can not be solved


Substance Painter 2 and sometimes do not open the file starts will collapse

Attach video

Can you start by updating your GPU drivers ?
You are currently not up to date (362.00).
Don't forget your log file. It can be exported from the Help menu of the software.
-----------
Froyok aka Fabrice Piquet, Technical Artist and Product Designer at Allegorithmic.

Originally 362.00 but still using the same situation occurred , did not change it to use 359.06

Like movie 362.00.
But the film he eventually collapsed.
You can help me?

Attach video
Attach log