Author Topic: Linux - Centos7 Launcher not working correctly Install/Freeze on Startup  (Read 621 times)

I downloaded the AppImage  - it's not loading either as root or as user


Here is what is in the shell

[mcargill@teller ~/Downloads]$ ./Substance+Launcher-1.5.2-beta.92.linux-x86_64.AppImage
Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
r: 0
License accepted
[1:09:43 PM] info: [App Data] Setting user data path to: /home/mcargill/.config/Allegorithmic/Substance Launcher
[1:09:43 PM] info: ==================================================
[1:09:43 PM] info: Starting Program - Version 1.5.2-beta.92
[1:09:43 PM] info: ==================================================
Fontconfig warning: "/etc/fonts/fonts.conf", line 86: unknown element "blank"
[1:09:51 PM] info: [Auto Update] Updater checking against channel: beta
Checking for update
[1:09:51 PM] info: [Auto Update] Checking for update...
[1:09:52 PM] verbose: main window gained focus
Generated new staging user ID: 5b28a858-d844-5579-82a8-eb5555d7da73
Update for version 1.5.2-beta.92 is not available (latest version: 1.5.2-beta.92, downgrade is disallowed).
[1:09:55 PM] info: [Auto Update] No update was found
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: Software Details:
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: Launcher Version: 1.5.2-beta.92
[1:09:59 PM] info: Executable path: /tmp/.mount_SubstawO7IZB/substance
[1:09:59 PM] info: Application install directory: /tmp/.mount_SubstawO7IZB/resources/app.asar
[1:09:59 PM] info: Application resources directory: /home/mcargill/.config/Allegorithmic/Substance Launcher
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: Operating System Details:
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: OS Type: Linux
[1:09:59 PM] info: OS Version: 3.10.0-693.11.6.el7.x86_64
[1:09:59 PM] info: Language: en-US
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: GPU Details:
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: Graphics Card Model: GP102GL [Quadro P6000]
[1:09:59 PM] info: Graphics Card Vendor: NVIDIA Corporation
[1:09:59 PM] info: Graphics Card Driver Version: 440.44
[1:09:59 PM] info: Graphics VRAM: 32 MB
[1:09:59 PM] info: Graphics VRAM Dynamic: false
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: CPU Details:
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: CPU Count: 32
[1:09:59 PM] info: CPU Model: Intel(R) Xeon(R) CPU E5-2687W v2 @ 3.40GHz
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: Memory Details:
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: Total Memory: 62.68 GB
[1:09:59 PM] info: Available Memory: 55.28 GB
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: Screen Details:
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: Screen[0] resolution: 1920x1200
[1:09:59 PM] info: Screen[1] resolution: 2560x1440
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: Hard Drive Details:
[1:09:59 PM] info: --------------------------------------------------
[1:09:59 PM] info: Drive[/dev/sda3] type: xfs
[1:09:59 PM] info: Drive[/dev/sda3] total size: 206.15 GB
[1:09:59 PM] info: Drive[/dev/sda3] free space: 39.68 GB
[1:09:59 PM] info: Drive[/dev/sde] type: xfs
[1:09:59 PM] info: Drive[/dev/sde] total size: 3.50 TB
[1:09:59 PM] info: Drive[/dev/sde] free space: 3.07 TB
[1:09:59 PM] info: Drive[/dev/sda1] type: xfs
[1:09:59 PM] info: Drive[/dev/sda1] total size: 996.66 MB
[1:09:59 PM] info: Drive[/dev/sda1] free space: 780.34 MB
[1:09:59 PM] info: Drive[/dev/mapper/vg01-lvol02] type: xfs
[1:09:59 PM] info: Drive[/dev/mapper/vg01-lvol02] total size: 5.46 TB
[1:09:59 PM] info: Drive[/dev/mapper/vg01-lvol02] free space: 2.74 TB
[1:09:59 PM] info: --------------------------------------------------
[1:10:05 PM] info: Settings set key: open-launcher-startup to value: true
[1:10:05 PM] verbose: [User Analytics] Setting GA value appName
[1:10:05 PM] verbose: [User Analytics] Setting GA value appId
[1:10:05 PM] info: [Analytics] Generating analytics user ID
[1:10:05 PM] debug: [User] Checking for newer latest product version for Substance Designer
[1:10:05 PM] debug: [Fetch] Getting latest product version
[1:10:05 PM] debug: [User] Checking for newer latest product version for Substance Painter
[1:10:05 PM] debug: [Fetch] Getting latest product version
[1:10:05 PM] debug: [User] Checking for newer latest product version for Substance Alchemist
[1:10:05 PM] debug: [Fetch] Getting latest product version
[1:10:05 PM] verbose: [User Analytics] An GA event has been sent
[1:10:05 PM] verbose: [User Analytics] An GA event has been sent
[1:10:05 PM] verbose: [User Analytics] An GA event has been sent
[1:10:05 PM] verbose: [User Analytics] An GA event has been sent
[1:10:05 PM] info: [PanelMain] Going to section "PanelMainSectionHome"
[1:10:05 PM] verbose: [User Analytics] An GA page view has been sent
[1:10:07 PM] info: [Notifications] Acquiring notifications
[1:10:08 PM] verbose: [User Analytics] An GA event has been sent
[1:10:08 PM] info: Settings set key: mostRecentAcceptedEula to value: November 4, 2019
[1:10:08 PM] info: [Home Page] Found 4 articles
[1:10:37 PM] verbose: main window gained focus
[1:10:41 PM] info: [Fetch] Logging in
[1:10:43 PM] info: [Auth] Login Successful
[1:10:43 PM] info: [User] Syncing all user data
[1:10:43 PM] debug: [Fetch] Acquiring User
[1:10:43 PM] info: [App] Setting panel to "Main"
[1:10:43 PM] debug: [Fetch] Getting all product licensed product versions
[1:10:43 PM] debug: [Fetch] Getting all product licensed product versions
[1:10:43 PM] debug: [Fetch] Getting all product licensed product versions
[1:10:43 PM] debug: [Fetch] Getting all available builds
[1:10:43 PM] debug: [Fetch] Getting all available builds
[1:10:43 PM] debug: [Fetch] Getting all available builds
[1:10:43 PM] error: Invalid product! Can not set version information
[1:10:44 PM] error: Exception:
        message: Invalid argument not valid semver ('2019.3.36.1.0' received)                       
        stack: Error: Invalid argument not valid semver ('2019.3.36.1.0' received)                   
    at validate (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/compare-versions/index.js:36:13)                                                                                               
    at Array.forEach (<anonymous>)                                                                   
    at compareVersions (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/compare-versions/index.js:41:14)                                                                                         
    at SubstanceProduct.checkAutoUpdate (/tmp/.mount_SubstawO7IZB/resources/app.asar/src/context/product.jsx:297:39)                                                                                     
    at SubstanceProduct.componentDidUpdate (/tmp/.mount_SubstawO7IZB/resources/app.asar/src/context/product.jsx:139:12)                                                                                   
    at Vh (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/react-dom/cjs/react-dom.production.min.js:216:296)                                                                                   
    at Zh (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/react-dom/cjs/react-dom.production.min.js:220:182)                                                                                   
    at /tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/react-dom/cjs/react-dom.production.min.js:250:268                                                                                         
    at Object.exports.unstable_runWithPriority (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/scheduler/cjs/scheduler.production.min.js:18:163)                                               
    at Fi (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/react-dom/cjs/react-dom.production.min.js:250:203)                                                                                   
    at Di (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/react-dom/cjs/react-dom.production.min.js:249:383)                                                                                   
    at Yh (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/react-dom/cjs/react-dom.production.min.js:248:144)                                                                                   
    at Xh (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/react-dom/cjs/react-dom.production.min.js:245:332)                                                                                   
    at qf (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/react-dom/cjs/react-dom.production.min.js:243:86)                                                                                     
    at Object.enqueueSetState (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/react-dom/cjs/react-dom.production.min.js:130:228)                                                               
    at SubstanceProduct.E.setState (/tmp/.mount_SubstawO7IZB/resources/app.asar/node_modules/react/cjs/react.production.min.js:13:224)                                                                   
[1:10:44 PM] info: [User Analytics] An GA error report has been sent
[1:10:44 PM] error: Invalid product! Can not set version information
[1:11:51 PM] info: [Auto Update] Updater checking against channel: beta
Checking for update                                                                                                                             
[1:11:51 PM] info: [Auto Update] Checking for update...                                                                                     
Update for version 1.5.2-beta.92 is not available (latest version: 1.5.2-beta.92, downgrade is disallowed).                               
[1:11:51 PM] info: [Auto Update] No update was found                                                                                 
[1:12:05 PM] debug: [User] Checking for newer latest product version for Substance Designer                                       
[1:12:05 PM] debug: [Fetch] Getting latest product version                                                                   
[1:12:05 PM] debug: [User] Checking for newer latest product version for Substance Painter                                 
[1:12:05 PM] debug: [Fetch] Getting latest product version                                                               
[1:12:05 PM] debug: [User] Checking for newer latest product version for Substance Alchemist
[1:12:05 PM] debug: [Fetch] Getting latest product version
[1:13:51 PM] info: [Auto Update] Updater checking against channel: beta
Checking for update
[1:13:51 PM] info: [Auto Update] Checking for update...
Update for version 1.5.2-beta.92 is not available (latest version: 1.5.2-beta.92, downgrade is disallowed).
[1:13:51 PM] info: [Auto Update] No update was found
[1:14:05 PM] debug: [User] Checking for newer latest product version for Substance Designer
[1:14:05 PM] debug: [Fetch] Getting latest product version
[1:14:05 PM] debug: [User] Checking for newer latest product version for Substance Painter
[1:14:05 PM] debug: [Fetch] Getting latest product version
[1:14:05 PM] debug: [User] Checking for newer latest product version for Substance Alchemist
[1:14:05 PM] debug: [Fetch] Getting latest product version
[1:15:51 PM] info: [Auto Update] Updater checking against channel: beta
Checking for update
[1:15:51 PM] info: [Auto Update] Checking for update...
Update for version 1.5.2-beta.92 is not available (latest version: 1.5.2-beta.92, downgrade is disallowed).
[1:15:51 PM] info: [Auto Update] No update was found
[1:16:05 PM] debug: [User] Checking for newer latest product version for Substance Designer
[1:16:05 PM] debug: [Fetch] Getting latest product version
[1:16:05 PM] debug: [User] Checking for newer latest product version for Substance Painter
[1:16:05 PM] debug: [Fetch] Getting latest product version
[1:16:05 PM] debug: [User] Checking for newer latest product version for Substance Alchemist
[1:16:05 PM] debug: [Fetch] Getting latest product version
[1:17:51 PM] info: [Auto Update] Updater checking against channel: beta
Checking for update
[1:17:51 PM] info: [Auto Update] Checking for update...
Update for version 1.5.2-beta.92 is not available (latest version: 1.5.2-beta.92, downgrade is disallowed).
[1:17:51 PM] info: [Auto Update] No update was found
[1:18:05 PM] debug: [User] Checking for newer latest product version for Substance Designer
[1:18:05 PM] debug: [Fetch] Getting latest product version
[1:18:05 PM] debug: [User] Checking for newer latest product version for Substance Painter
[1:18:05 PM] debug: [Fetch] Getting latest product version
[1:18:05 PM] debug: [User] Checking for newer latest product version for Substance Alchemist
[1:18:05 PM] debug: [Fetch] Getting latest product version
[1:19:51 PM] info: [Auto Update] Updater checking against channel: beta
Checking for update
[1:19:51 PM] info: [Auto Update] Checking for update...
Update for version 1.5.2-beta.92 is not available (latest version: 1.5.2-beta.92, downgrade is disallowed).
[1:19:51 PM] info: [Auto Update] No update was found
[1:20:05 PM] debug: [User] Checking for newer latest product version for Substance Designer
[1:20:05 PM] debug: [Fetch] Getting latest product version
[1:20:05 PM] debug: [User] Checking for newer latest product version for Substance Painter
[1:20:05 PM] debug: [Fetch] Getting latest product version
[1:20:05 PM] debug: [User] Checking for newer latest product version for Substance Alchemist
[1:20:05 PM] debug: [Fetch] Getting latest product version
[1:21:51 PM] info: [Auto Update] Updater checking against channel: beta
Checking for update
[1:21:51 PM] info: [Auto Update] Checking for update...
Update for version 1.5.2-beta.92 is not available (latest version: 1.5.2-beta.92, downgrade is disallowed).
[1:21:51 PM] info: [Auto Update] No update was found
[1:22:05 PM] debug: [User] Checking for newer latest product version for Substance Designer
[1:22:05 PM] debug: [Fetch] Getting latest product version
[1:22:05 PM] debug: [User] Checking for newer latest product version for Substance Painter
[1:22:05 PM] debug: [Fetch] Getting latest product version
[1:22:05 PM] debug: [User] Checking for newer latest product version for Substance Alchemist
[1:22:05 PM] debug: [Fetch] Getting latest product version
[1:23:51 PM] info: [Auto Update] Updater checking against channel: beta
Checking for update
[1:23:51 PM] info: [Auto Update] Checking for update...
Update for version 1.5.2-beta.92 is not available (latest version: 1.5.2-beta.92, downgrade is disallowed).
[1:23:51 PM] info: [Auto Update] No update was found
[1:24:05 PM] debug: [User] Checking for newer latest product version for Substance Designer
[1:24:05 PM] debug: [Fetch] Getting latest product version
[1:24:05 PM] debug: [User] Checking for newer latest product version for Substance Painter
[1:24:05 PM] debug: [Fetch] Getting latest product version
[1:24:05 PM] debug: [User] Checking for newer latest product version for Substance Alchemist
[1:24:05 PM] debug: [Fetch] Getting latest product version
[1:25:51 PM] info: [Auto Update] Updater checking against channel: beta
Checking for update
[1:25:51 PM] info: [Auto Update] Checking for update...
Update for version 1.5.2-beta.92 is not available (latest version: 1.5.2-beta.92, downgrade is disallowed).
[1:25:51 PM] info: [Auto Update] No update was found
[1:26:05 PM] debug: [User] Checking for newer latest product version for Substance Designer
[1:26:05 PM] debug: [Fetch] Getting latest product version
[1:26:05 PM] debug: [User] Checking for newer latest product version for Substance Painter
[1:26:05 PM] debug: [Fetch] Getting latest product version
[1:26:05 PM] debug: [User] Checking for newer latest product version for Substance Alchemist
[1:26:05 PM] debug: [Fetch] Getting latest product version
[1:27:51 PM] info: [Auto Update] Updater checking against channel: beta
Checking for update
[1:27:51 PM] info: [Auto Update] Checking for update...
Update for version 1.5.2-beta.92 is not available (latest version: 1.5.2-beta.92, downgrade is disallowed).
[1:27:51 PM] info: [Auto Update] No update was found
[1:28:05 PM] debug: [User] Checking for newer latest product version for Substance Designer
[1:28:05 PM] debug: [Fetch] Getting latest product version
[1:28:05 PM] debug: [User] Checking for newer latest product version for Substance Painter
[1:28:05 PM] debug: [Fetch] Getting latest product version
[1:28:05 PM] debug: [User] Checking for newer latest product version for Substance Alchemist
[1:28:05 PM] debug: [Fetch] Getting latest product version