Author Topic: Material and Smart Material shelf show "matcap" on items  (Read 477 times)

I have a new desktop with two video cards - GTX 1060 and GTX 1070.
The material and smart material shelves in Substance Painter don't show the actual material - just a matcap colour.
Reference image included.
I have reinstalled the latest graphics drivers as well as SP and the additional materials I have and it doesn't help.
Does anyone know how I can fix this?
I am using version 2018.3.3
Thanks very much in advance for any assistance. I appreciate it.



The problem has been resolved - thanks for moving this to the correct forum, Vincent.  8)
I checked other posts and after checking this one :-
https://support.allegorithmic.com/documentation/display/SPDOC/Application+preferences+location
I removed those registry keys and all Substance Painter folders including the ones in users\xxxx\AppData\Local, LocalLow, Roaming (wherever they were).
I then uninstalled SP and reinstalled and all is back to normal.

Hope this is of assistance to anyone else facing the same or similar issue.