Author Topic: Painter Crashes Importing New Materials  (Read 719 times)

Whenever I try to import some materials not installed with Painter, it crashes instantly (materials from Substance Source, for example).

If, instead of importing, I place the materials directly into the Shelf folder, Painter crashes while loading.

Windows 8.1, Dell i7 Processor, AMD R9 270 (followed the suggested Registry changes in order to avoid crashes on Dell machines).

Do you send a crash report when it happens ?
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

I've just sent one now.