Win 7 64 bit 32G ram
Graphics info: NVIDEA GeForce GTX 970
20174 MB avail graphics memory
I am using substance painter 2.4.1
I just bought and licensed this product on tuesday. It has worked just fine with no problems until this morning. I have been using the application successfully with all features working until this morning.
There are 2 problems happening:
1. with a solo texture stack selected, when I attempt to make any changes - whether its painting into a mask, turning off and on layers or folders in the layers stack, or painting onto the object, the perspective view does not update with any of the changes I make. For example - if I have a texture set selected, and from the layers panel turn one of the layers off - the perspective view does not visually change. I can toggle between channels in perspective view, but changes made to layers in a texture stack will not show any change in perspective or uv view.
2. in addition to the previously mentioned issues, it now seems that the textures will not export from substance painter. I even went over a tutorial video to make sure I was using correct settings, the first attempt to export only exported one texture set (which was an empty default lambert) in 2 hours and 30 minutes. The next export test I attempted has texture set to default 2048, tiff 8 bit. I am working and saving to the same partition on a drive that has terrabite of available space.
When I read the log file, there are some errors that say the materials are not being read properly - I have a subscription and downloaded a number of shared materials to get a "quick start" on this project.
some of the log errors:
[WARN] <Qt> "[DBG WARNING][Assimp]" "Warn, T10712: ScenePreprocessor: Found space handedness mismatch between UV space and tangent space. Some bitangents have been inverted."
[WARN] <Qt> "[DBG WARNING][Signal Slot]" "Alg::connectSlotsByName: No matching signal for create_shader_requested(ViewerSettings*,IRayService_*,QVariantMap)"
[WARN] <Qt> "[DBG WARNING][Meta Data]" Some metadata are not saved "file:///C:/Users/Valued Customer/Documents/Substance Painter 2/shelf/presets/materials/sand_debris_dirty.sbsar"
[WARN] <Qt> "[DBG WARNING][Meta Data]" Some metadata are not saved "file:///C:/Users/Valued Customer/Documents/Substance Painter 2/shelf/presets/materials/steel_corten.sbsar"
[WARN] <Qt> "[DBG WARNING][Meta Data]" Some metadata are not saved "file:///C:/Users/Valued Customer/Documents/Substance Painter 2/shelf/presets/materials/wood_mahogany.sbsar"
[INFO] <[WARN] <Qt> "[DBG WARNING][Resources Manager]" "No preview engine for Object type" "DataStackLayers"
[ ERR] <Qt> "[DBG ERROR][Url Helpers]" archive: QUrl("file:///C:/Users/Valued Customer/Documents/Substance Painter 2/shelf")
[ ERR] <Qt> "[DBG ERROR][Url Helpers]" Invalid File URL
Janelle