Author Topic: Icons not displaying  (Read 1059 times)

Hey guys so my shelf icons have not been displaying for over 2-3 months. I've reinstalled the program many times, rolled back to older versions, and have let the program sit to load but nothing is working. I was wondering if you guys are aware of this and if a patch or new version will fix it? I've been using sp for a long time now and this just started happening around v2.2

If your shelf previews are invisible, it is most probably because of a conflict with a software.
Please read this page : https://support.allegorithmic.com/documentation/display/SPDOC/Shelf+previews+are+empty
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

THANK YOU!!!!