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Messages - jdouglas

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I am just about to start texturing a low poly asset that utilizes only a color map. Before I start in SP2, is it possible?

I can second the fact that Painter doesn't work well on the Mac Pro. There are all sorts of issues on mine and I was quite disappointed to find them when I purchased Painter. Still waiting for it to support the Pro and hope Algorithmic does soon. Until then I have to stick with Mari.

For reference my Mac is:

12 Core CPU
64 GB Ram
Dual D700

The fixing of various OS X bugs and improved hardware support.

I didn't see anything listed in the release notes so I'm not holding my breathe but is there any better OS X support with SP2.0?

Substance PainterSubstance Painter - Technical Support - Re: Random Artifacts
 on: February 01, 2016, 10:09:37 pm 
Any plans to support the FirePro's(in the somewhat near future) or must I go back to MARI?  :'(

Substance PainterSubstance Painter - Technical Support - Re: Random Artifacts
 on: February 01, 2016, 04:27:03 pm 
Here's the log but I don't have dxdiag because I'm on a Mac.

Substance PainterSubstance Painter - Technical Support - Re: "Sliding" Layers
 on: February 01, 2016, 01:05:54 am 
Another example...

Substance PainterSubstance Painter - Technical Support - "Sliding" Layers
 on: February 01, 2016, 12:43:23 am 
I'm starting to notice a common occurrence in that my layers at times will subtly slide from their original location or that they may almost outright jump off of my object.

Here is an example below: The red color is a cross on her face with the horizontal line running over her eyes and the vertical up the middle of her face over her nose. But as you can see, it has shifted over and down a bit.

This is becoming frustrating as I find myself going back and fixing similar issues. Is there a way to readjust a layer back to its original position so I don't have to repaint it? Or better yet, altogether stop it from happening to begin with?

Substance PainterSubstance Painter - Technical Support - Random Artifacts
 on: January 29, 2016, 08:56:52 pm 
I'm finding random artifacts more often and am wondering if there is a way to erase out on just a specific channel to remove the artifacts rather than delete the layer and start over.

From the Wacom website you can download older drivers, even for Mac :

Thought you were referring to the AMD drivers. Yes, Wacom I can get. But this has been an issue for me going back multiple versions of any driver for my system. No worries, I'll deal with it for now.


Substance PainterSubstance Painter - Technical Support - Image Management
 on: January 21, 2016, 11:12:24 pm 
Apologies if this has been answered before but I'm not finding any information about how to handle images I've imported into Painter. i.e. I would like to delete old ones or better organize them etc.

How would one go about doing so?

Unfortunately Apple handles the drivers. I'm not gong to cause a stink about it so I'll just try and work around it until either it gets addressed in a later update or another option for me arises.

Thanks anyway.

Generally Toolbag 2, Photoshop, Maya, Mail, Safari, ZBrush, etc.

I ran the Wacom diagnostics while working and it appears when this happens my tablet driver locks up.

It's always done this off and on as I've used Painter over the last year or so and never when I'm not.

Just happened again before I wrote this. At least now I know if I wait it out for 9 minutes, I'll get control back. It seems to only happen when I'm navigating the viewport, holding down alt, rather than when I'm painting.

Here are are my specs:

Late 2013 Mac Pro
OSX 10.11.3
2.7 GHz 12 Core CPU
64GB's  1866 MHz DDR3 ECC Ram
Dual AMD FirePro D700 6144 MB Ram

Wacom Cintiq 24HD Touch

Substance Painter 1.7.2

If you need anything else, let me know.

Noticing it seems to handicap the system by sticking the alt, cmd or control key. But the weird thing is it does it for a fixed amount of time. It releases the handicap around 9 minutes and then I'm free to continue working.

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