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Messages - Jeremie Noguer

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1
Please contact us at contact@substance3d.com

4
You should not have to download a license key. Please contact us at contact@substance3d.com

5
You will be able to very very soon.

6
Interesting, thank you for the find!

7
The software is tied to the subscription, so indeed, you won't be able to use them if your subscription ends.

8
SubstanceSubstance - Purchases & Licenses - Re: No License File
 on: July 02, 2020, 09:20:13 pm 
Please contact us at contact@substance3d.com

9
The 2 options are either month to month or yearly.

10
Yes, materials you downloaded from Source or credits you still have will not expire.

11
The player should work fine with the new Edge (it does on my computer). What do you see when you try to display the 3d viewer?

12
You will still be able to use your 2020 version on Steam, we will not revoke existing licenses.

13
Hi, the materials you have downloaded don't expire and you own them forever.

14
If you buy on Steam, you can still convert your Steam license into a standalone one in your Substance account, so it's up to you.

15
We had some technical issues yesterday but things should be back to normal now, Can you confirm?

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