Messages

1

Substance Painter - Technical Support - Re: Failed to save project

 on: June 25, 2018, 01:45:37 am 

So after some trouble shooting i have found what the cause of the save failure is. Apparently cleaning my file causes this issue. anyway around this? as my ssp file is getting really large and cleaning was going to be my way of reducing the size.

2

Substance Painter - Technical Support - Failed to save project

 on: June 24, 2018, 09:48:43 pm 

I'm not sure whats going on but it wont allow me to save. It reads in red,

[Project] Failed to save project to 'E:/Portfolio/Projects/Winchester M1873 Rifle/AutoSaves/Winchester_Rifle_2.spp'

and

[Project management] Save failed - this is unusual, check previous messages for more information

anything i can do to solve this issue?

3

Substance Painter - Technical Support - [Project management] Save failed

 on: June 18, 2018, 01:00:29 am 

Whenever I try to save, it gives me an error stating that the save failed. I tried to save it to my desktop (c://) as well as my E:// drive and neither work. I don't know what the problem is.

4

Substance Painter - Technical Support - Re: Render Mode causing my light maps to appear concave

 on: May 15, 2018, 11:28:36 pm 

It should be noted that I am using a trial version of SP

5

Substance Painter - Technical Support - Re: Render Mode causing my light maps to appear concave

 on: May 15, 2018, 11:26:53 pm 

Here's the log file

6

Substance Painter - Technical Support - Re: Render Mode causing my light maps to appear concave

 on: May 15, 2018, 11:26:14 pm 

7

Substance Painter - Technical Support - Render Mode causing my light maps to appear concave

 on: May 15, 2018, 01:54:46 pm 

I'm not sure what is going on with the render mode. Before the update I never had any issues in the render mode but now its making all my models appear to have concave features. Some of the parts seem like they are sinking inward. It almost looks like it is rendering both the low poly lighting information as well as the high poly bake. The model and bake look completely fine in painting mode, but as soon as I turn on render mode it does as i have described. I am not sure how to fix this issue.

8

Substance Painter - Technical Support - Re: Project not valid?

 on: August 17, 2017, 11:36:00 pm 

I am having the same issue with my project as well.