Messages

1

Substance Designer - Technical Support - MOVED: Houdini 17.5 plugin in Ubuntu 18.04

 on: May 24, 2019, 12:04:35 pm 

This topic has been moved to Houdini.

https://forum.substance3d.com/index.php?topic=29228.0

2

Substance Designer - Technical Support - MOVED: Substance Asset Manger Multiple Copies Of Substance In C4D

 on: April 25, 2019, 09:55:26 pm 

This topic has been moved to Cinema 4D.

https://forum.allegorithmic.com/index.php?topic=28866.0

3

Substance Painter - Technical Support - Re: My substance painter no have opened.

 on: April 15, 2019, 02:35:36 pm 

Integrated graphics cards are unsupported by Painter. You need a dedicated graphics card with at least 4GB of VRAM.

More precisely : for Substance Painter we support (but do not recommend) some integrated GPUs, starting from HD5000 and above, with at least 2GB of VRAM. The OP's GPU is unfortunately not supported.

We recommend a dedicated graphics card with at least 4GB of VRAM and 16GB of RAM. The minimum requirements and hardware recommendations for Substance Painter are available here :
https://www.allegorithmic.com/products/tech-specs

4

Substance Designer - Technical Support - MOVED: Problem with Plugin for 3ds max

 on: April 15, 2019, 11:54:04 am 

This topic has been moved to Autodesk 3ds Max.

https://forum.allegorithmic.com/index.php?topic=28721.0

5

Substance - Discussions - MOVED: Real-world scale

 on: April 15, 2019, 11:44:08 am 

This topic has been moved to Feature Requests.

https://forum.allegorithmic.com/index.php?topic=28704.0

6

Substance Painter - Technical Support - Re: Since no one from technical side looks at Substance Source I am posting here.

 on: April 10, 2019, 11:09:43 am 

Please see https://forum.allegorithmic.com/index.php/topic,28486.0.html

7

Substance Designer - Technical Support - MOVED: What happened to: SubstanceGraph.InputPropertiesType.Int???

 on: April 10, 2019, 11:01:59 am 

This topic has been moved to Unity.

https://forum.allegorithmic.com/index.php?topic=28676.0

8

Substance Alchemist - Discussions - Re: What Parts of Alchemist Are Not Ready for Production?

 on: April 10, 2019, 10:56:10 am 

Nicolas, when you say that the data format may change, if this happens, will this mean that my .json files may be rendered useless?

Unless you keep a version of Alchemist that can open them, yes.

Also, can you please point me toward a forum where I can share suggestions for improvements to Alchemist?

https://allegorithmic.uservoice.com/forums/911713-substance-alchemist and here

9

Substance Designer - Discussions - MOVED: Do I always need to triangulate my meshes?

 on: April 09, 2019, 02:42:16 pm 

This topic has been moved to Discussions.

https://forum.allegorithmic.com/index.php?topic=28658.0

10

Substance Painter - Technical Support - MOVED: Substance Source Does not Allow for Downloads - Enterprise License

 on: April 09, 2019, 11:16:45 am 

This topic has been moved to Substance Source.

https://forum.allegorithmic.com/index.php?topic=28654.0

11

Substance Designer - Technical Support - MOVED: Normal map workflow with cage and without cage.

 on: April 08, 2019, 03:25:49 pm 

This topic has been moved to Discussions.

https://forum.allegorithmic.com/index.php?topic=28645.0

12

Substance Painter - Discussions - MOVED: ST and unity - scripting and performance

 on: April 08, 2019, 01:59:01 pm 

This topic has been moved to Unity.

https://forum.allegorithmic.com/index.php?topic=28623.0

13

Substance Designer - Feature Requests - Re: Easy savable Snapshots of the node settings.

 on: April 05, 2019, 06:31:07 pm 

Agreed. Can you please submit that request on Uservoice ?

https://allegorithmic.uservoice.com/forums/257908-substance-designer

You probably know it, but just in case : you can already load/save preset files (.sbsprs) for the non-base parameters of individual nodes, and as it's a text file in an XML-like format, you can already use any side-by-side difference capable text editor to see what's changed, but something inside Designer that would allow to highlight the changes would be of course much better.

Snapshots of states for the graph would be nice as well, but viewing differences is much more complicated. That would probably require distinguishing "meaningful" differences (changes in connections, node types and parameters) and "cosmetic" changes (graph layout, comments, groups, split points, ...). I agree that would be very useful nevertheless.

14

Substance Painter - Technical Support - MOVED: Substance Source - Failed to load substance

 on: April 05, 2019, 11:59:25 am 

This topic has been moved to Substance Source.

https://forum.allegorithmic.com/index.php?topic=28531.0

15

Substance Painter - Technical Support - Re: Substance Painter crahses when opening a certain file and both of it's autosaves

 on: April 04, 2019, 07:13:59 pm 

Could you please double check that, because the log you posted indicates that Painter is still detecting the TDR to be set to the default 2s ? It is unfortunately easy to make a typo when entering or copying the name of the registry keys. Also, a recent Windows update may have reset the registry settings to their default state.

And still, it is only the file and it's auto saves that ctd.

Since you have a fairly fast GPU (1080GTX) it is quite possible that it is the only project you ever created that generates a driver call that takes more than 2s. Or it could be the first one since a Windows update.

If raising the TDR setting still does not fix that problem, can you please try to update your GPU drivers ? You seem to be using version 391, which was fairly problematic for Painter. Please see this thread as well : https://forum.allegorithmic.com/index.php/topic,22711