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Topics - Fraser Hill

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Hi there. Just launched Substance Painter today to do some work, and I'm getting a message telling me that my license file is too old, and that I should download a new one from the website. I select "Activate using your account", but it tells me that my license isn't valid for this version. Is this a bug? What's going on?

Not a big issue to me, but if you guys didn't already know, the backspace hotkey to delete doesn't work in any of the Substance applications on OSX.

So, I interrupted the thumbnail generation process by moving the location of the files on my HD, and as a result, half of the materials now have blank, white thumbnails. Is there a way to resolve this? I'm on OSX.

1) Close Substance Painter, if running.
2) Navigate to "/*username*/Library/Application Support/Allegorithmic/Substance Painter/". 'Library' is a hidden folder and you will need to have show hidden files enabled. I'm not sure what the PC equivalent is for this.
3) Delete the "previews" folder.
4) Restart Substance Painter and allow the thumbnail database to rebuild.

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