Messages

1

Substance Integrations - Unity - UNITY - Can't resize the substance ?

 on: June 08, 2020, 04:15:55 pm 

Hey folks,

Back at work after the 2+ months confinement, and back on Designer, i'm facing an issue i did not have before.
Using the substance to Unity plugin (works well), my new substances freshly made can't be resized. Usually i go on the Target Settings panel like here https://docs.substance3d.com/integrations/target-settings-170459660.html, and just change to the resolution i want. But now the buttons are all locked and it's somehow locked on 256px.


I am using the Relative to Parent output size, but obviously i'm missing something because if i import my previous substances, i can change the resolution.

I'm sorry if this question has already been posted but i didnt find it.

2

Substance Designer - Feature Requests - Re: back-face culling in 3D View?

 on: March 19, 2019, 01:42:58 pm 

Still nothing ??

3

Substance Painter - Discussions - Re: Part of a mesh transparent. Is it possible?

 on: September 25, 2018, 04:09:04 pm 

To do that for Unity, you'll have to use 2 different materials. One for the opaque part, and one for the transparent part (it's a different shader and renders differently). You can set 2 materials on one mesh, you don't especially have to separate the transparents planes from the original mesh.

Note that if a face of your cube is transparent, you won't see the cube's interior, or you'll have to set a two-sided shader, or simply modelise the interior.

4

Substance Painter - Technical Support - Re: Brush stroke snap on center of the uv.

 on: September 25, 2018, 03:00:30 pm 

looks like it's working! great job 

5

Substance Painter - Technical Support - Re: Brush stroke snap on center of the uv.

 on: September 21, 2018, 04:34:16 pm 

Friday and still nothing ?  Guess i'll work on the v.2018.2.1 for some more days then..

6

Substance Painter - Technical Support - grayscale changes nothing while painting a mask

 on: September 18, 2018, 11:15:53 am 

Hello guys,

I have this issue that sometimes, when painting a mask (i usually start from a black mask and then paint white on it), it always paints white no matters the grayscale i chose. When this happens, i have to restart substance painter to make it work again.
It's not really annoying since i still can use the eraser tool and the flow slider on the brush, but hey, having this basic thing not working is kind of awkward.

Hope you guys will find a fix to that ! 

(I'm using v2018.2.1 since the v2018.2.2 isn't working well, but i had the same thing on 2.2)

7

Substance Painter - Technical Support - Re: Slow Brush in 2D View

 on: September 17, 2018, 03:48:58 pm 

https://forum.allegorithmic.com/index.php/topic,25591.0.html

tip from maugerpierre

Before creating a new project, open an ancient one (a clean one!). THEN, you create a new one. It works for me... And the new project is now clean (so far...).

For those who have a broken project.

Open the broken project and export a smart material with everything in the layer box.
Open an ancient project, THEN create a new one with the object of the broken project. The new project will be clean.
Drop the smart mat in the layer box.


a "clean" project means an ancient project made on a previous version of substance and doesn't have the bug. (worked for me after downgrading substance to v2018.2.1)

8

Substance Painter - Technical Support - Re: Brush stroke snap on center of the uv.

 on: September 17, 2018, 03:39:15 pm 

Reverting to an older version, opening up a blank project still offers the same issue for me
Hoping for a quick fix cause this is really impacting my job

Did you try to open a clean project ? I mean an old project that you worked on in a previous version of substance (so no bug on it), then create a new project ?

9

Substance Painter - Technical Support - Re: bug is apearing only in 2D mode

 on: September 17, 2018, 02:19:43 pm 

looks like the same issue https://forum.allegorithmic.com/index.php/topic,25574.0.html

Two methods :

First method is downgrading your substance version to 2018.2.1 until the next update.

If you're not using steam, you can download any older build from the licenses tab in your Allegorithmic account.

If you're using Steam, here's an easy tutorial : https://steamcommunity.com/sharedfiles/filedetails/?id=1086279994

The ID you'll need :
APP ID : 744570
Depot ID : 744571
Manifest ID : 1773307442703199345

(1.5Gb download)
 _____________________________________


Second method (that i didn't test) found on this forum by maugerpierre :

Before creating a new project, open an ancient one (a clean one!). THEN, you create a new one. It works for me... And the new project is now clean (so far...).

For those who have a broken project :

Open the broken project and export a smart material with everything in the layer box.
Open an ancient project, THEN create a new one with the object of the broken project. The new project will be clean.
Drop the smart mat in the layer box.

10

Substance Painter - Technical Support - Re: Brush stroke snap on center of the uv.

 on: September 17, 2018, 10:54:41 am 

For anyone having this issue like us, downgrading substance painter to 2018.2.1 works just fine. Here's a tutorial to do it if you're using Steam : https://steamcommunity.com/sharedfiles/filedetails/?id=1086279994

(1.5Gb download)

The ID you'll need :
APP ID : 744570
Depot ID : 744571
Manifest ID : 1773307442703199345

 _____________________________________


Second method (that i didn't test) found on this forum by maugerpierre :

Before creating a new project, open an ancient one (a clean one!). THEN, you create a new one. It works for me... And the new project is now clean (so far...).

For those who have a broken project :

Open the broken project and export a smart material with everything in the layer box.
Open an ancient project, THEN create a new one with the object of the broken project. The new project will be clean.
Drop the smart mat in the layer box.

11

Substance Painter - Discussions - Re: Cursor issue in the 2D view

 on: September 14, 2018, 04:34:53 pm 

Indeed i was browsing the forum and saw it too. Hope it'll be fixed soon    i can hardly get my work project done without the fix

12

Substance Painter - Discussions - Cursor issue in the 2D view

 on: September 14, 2018, 03:59:08 pm 

Hello guys,

So i'm facing an annoying issue with the cursor and the 2D view.  Hard to explain but i'll try because it's a pain in the ass !
Whenever i try to paint in the 2D view (or just have my cursor in the 2D view), my cursor will be kind of clamped in the center of the view. It's like the 2D view is ultra zoomed and i can only paint in these borders.

I made a pic to illustrate my problem :


So whenever my cursor enters the 2D view (big rectangle), it'll be clamped in the small rectangle, and the cursor sensibility will be reduced a lot, like the screen is mapped in this small rectangle. So i can only paint in this small rectangle, and zooming changes nothing.

I'm sorry if i didn't made myself very clear, it's pretty hard to explain and english isn't my primary language.
I tried to restart Substance, reboot PC, changed Substance's project, nothing works. And i have this issueonly since like 2 days.

13

Substance Painter - Technical Support - Re: Pink meshes after update to 2018.2

 on: August 16, 2018, 11:43:04 am 

Well i figured it out the second after uploading this topic..

I simply had to re-select the pbr-metal-rough shader in the Shader settings window (it showed pbr-metal-rough (outdated) before re-selecting it).

14

Substance Painter - Technical Support - Pink meshes after update to 2018.2

 on: August 16, 2018, 11:38:15 am 

Hello,
I just updated my Substance Painter from 2018.1.? to 2018.2.1 and when i start one of my project that worked on the previous version, it only shows a pink mesh.

The "Single channel" view mods works fine, but when i want to show the "Lighting" Material view mod, pink everywhere..

I first thought it was my graphic card driver that was outdated, but even after an update it still dosn't work.

Here's what the logs show :

_____________________________________________

[Post Effects Document] Post effects have been updated from version 3 to version 5.
[Scene 3D] 3D scene successfully loaded
[Viewer settings] Viewer settings have been updated from version 8 to version 11.
[ResourceShader] ----- FS compile log -----
[ResourceShader] File index:
    0: shader-skeleton.frag.glsl
    1: shader-common.frag.glsl
    2: lib-utils.glsl
    3: lib-bayer.glsl
    4: pbr-metal-rough
    5: lib-pbr.glsl
    6: lib-vectors.glsl
    7: lib-normal.glsl
    8: lib-defines.glsl
    9: lib-env.glsl
    10: lib-random.glsl
    11: lib-emissive.glsl
    12: lib-pom.glsl
    13: lib-sampler.glsl
[ResourceShader] pbr-metal-rough:40 | 4(40) : error C1008: undefined variable "pbrComputeBRDF"
[ResourceShader] --- FS compile log END ---
[ResourceShader] Last known valid shader is currently used. Please fix the project shader.
[Paint Document] The project has been updated from version 32 to version 43.
[Baking Document] Baking data have been updated from version 5 to version 7.
[GenericMaterial] Param auto 'texture_hammersley' unknown.
[GenericMaterial] Creation of the shader pbr-metal-rough failed

15

Substance Painter - Discussions - Re: Is there a way to bake using the normal map, not just geometry?

 on: October 04, 2017, 12:03:08 pm 

I can't find a way to make it work actually..

I've tried a simple test, painted some details on the normal map and the height map on a cube. Those details would normally make some parts darker in the AO, but the baked AO appears completely blank.
I didn't set any high poly model. I even tried to overide the normal in the TextureSet Settings window with some hard surface normal, and bake again, but nothing.

I'm using the default bake settings.