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Messages - LeMajor

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Sometime when SP crash and you have saved the project before, the dot .lock is always here and make SP crasch. Find the .lock in your project folder (where you save before) and delete it. Hope it could help.

Hello,I'm going to renew my indie licence 219 $ base and 75 $ for a new Year.

How can I'll do it (since Adobe is here) must I click on "upgrade" and follow  the message? Ill hope continue to pay 75$ it's a perpetual licence. 

Can you explain the precedure?.

Thank by advance for the advice.

For the moment I'll copy the shelf folder in this path: C:\Users\ username \Documents\Allegorithmic\Substance Painter\shelf\

in another location and when I'll make a fresh reinstall I'll copy again in the new shelf folder in my documents.

Is it the good method?

Thanks by advance for the advice.


Hello, I will soon change machines and I would like to know how to save all my materials, smart mats, alpha, textures, tools ect that I have accumulated in substance painter.

Because as I am going to reinstall from scratch I would like to find them without having to redo everything.

Thanking you in advance for your help

Il think I'll found the reason why the tool don't appear. By default in new version the cursor is in "outline cursor not full preview" It stay only the problem of the base roughness option disapear sometime.

Hello, since the last version of substance painter,when I'll use Hard surface or Alpha brush,I'll don't see the tool in the brush display (it's annoying when I'll want to position the tool specialy in rotation).

When I'll creata a standard layer sometime the base color roughness ect option don't appear on the panel window. I'll shut and reload painter and all is ok. But not for the brush tool invisible. The tool work but don't show in the brush circle.

It's happen only with the last version before no problem.

Windows 7 Nvidia geforce.

Thanks by advance to fo fix the problem.

Substance painter 2019 2.0 crash when smart mask load. It never happen before. Thanks for your advice.

To add: now sometime I could load smartmask but when I ll quit SP when I'll launch it again I had the message for the bug.
I'll transmit the log.

I hope your licenses will remain at the same price, especially for indies because it allows a lot of people to have access to your software ..... If Adobe makes the same price on Allegorithmic as on their photoshop most of people will not be able to buy it. I do not hide that I am very worried.

Hello,I'v an Substance painter  perpetual indie licence and I'would like to update (my licence stop in a few day) it to paid the 75$ year to have 1 year more.

How can I do that,I'll go to my licence and go to update?

Thanks by advance for your help.

Hello,the new feature "layer instance" is great but I'll would like to know how "uninstance" some part of my objet after instancing. For exemple some effects don't work like I want and I would like to uninstance some part.

Thanks by advance for your help.

And I'll think I'll must say yes? But I'll don't loose my pref and my time to test?

The exact procedure is: download>install>say yes to uninstall>and it's ok?

Sorry for all these questions but it's the first time I'll use SP.

If I'll use the pop up button I'll think it send me to the page download?

Thanks by advance .

But I'll not have to unistall my version?

I'll download the new test version from your site and I'll install it over? Or I'll click on download on the pop up menu at the launch.

It's the way?

Thanks by advance

Hello,this morning when I launch SP a message tell me a new version version is available,how the update work? It's a reinstall or just an update,I'm in a try version,I'loose all my preference if I'll do that?

Thanks by advance

no I'll never see it pop up.

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