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Messages - Marion Marchive

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Hi FootloseCreative,

As it is explained on the Source FAQ, on the Source website and on the product page, Substance Source is only available for people who have a subscription.

What you have purchased on Steam is not a year subscription of Substance Painter, as we do not sell subscriptions there.
It is a permanent licence of the tool, which means that at the end of the year you'll stop receiving updates, but that you'll be able to keep using the tool forever (and not just for one year).

If you need some Substance Source points you indeed have to subscribe. You don't have to be an active subscriber to use you points, meaning that if you take a subscription and then cancel it before the end of the month you'll keep your points.

Would you have a friend or family member who would allow you to use their credit/debit card for this, and once the subscription is launched you cancel it and the credit card number from your account?
Or do you have a possibility to use paypal? (unless you are from Germany, where Paypal does not work for monthly subscriptions)

If that is not possible unfortunately I can't see a solution for you

Hi @ssbeih

They are coming soon, you won't have to wait much longer
We just want to make sure the materials are as perfect as possible, which is why it takes a little bit longer than planned

Hi Jean François,

As far as I can see your points have been added to your account.
Some times it takes up to 30 minutes for the points to be added to the account after the purchase of a new subscription, which is why you did not see them immediatly.

Content - Substance Source - Re: Next Substance Source Drop
 on: September 09, 2019, 01:43:56 pm 
Hi John,

I promess you won't have to wait for much longer before you get your hands on those materials!
I can not tell you any precise date as there are still a few adjustments made to them to make sure they are perfect but it is coming :)

We're having a few issues with our web services including Source this morning, we are investigating it.
Thank you for your patience!

Hi John

From what I can see in your account, the points from your subscription are usually added on the 29 or 30 of each month.
There is a small difference beween the date of the start of your subscription and the date your points are awareded, but don't worry it does not make any change to the number of points you will receive, even if at one point you decide to cancel your subscription.
You will of course receive 30 points per month of subscription.

After checking again it is indeed only possible in substance Designer, sorry about that!

First change your parent size to 8k, second do a right click on the name of the sbs, then click on "Export Outputs as bitmaps".
There you will be able to choose the maps to export and the format you need them in

Hi Amine,

You can open your materials in the Substance Player (it's a free tool you can download on our website) or in Substance Designer and export the channels from there in 8k

hi @SyArt

Most likely yes, but could you please email me at [my last name] (at) adobe (dot) com so I can put you in contact with the person at Allegorithmic in charge of those types of research cases ?

Thanks a lot

Hi @spiritualcore

When Substance Source was released in 2016, download points were given to the owners of perpetual licences of Substance Painter, Substance Designer and Substance B2M.
However, that was an exceptional thing to celebrate the release of this new service, and after the release points were not given to people who purchased or upgraded their permanent licences.
It has always been advertised that Substance Source was part of the Substance subscription (called Substance Live at the time).

It sometimes takes up to a few hours for the system to give you the points, but from what I can see in your account they have been credited to you and you should be able to use them now.

Hi @UmbrellaSoftware

To use a custom pattern for this material you need to activate the pattern and the custom pattern in the "pattern" section of the properties before dropping your bitmap in the image input.

When I click on plus to add these 3 layers, I don’t see them in the list

That is normal, they are not present by default.
you can add your own layers.

The step by step to fix your problem (I just tried it it should work)
- In the texture set settings click sur the "+", click on User0.
Rename this channel "refraction" without any capital letter
- Import the glass material as a base material.
- launch a first iRay render. there, you will deactivate the post effects in the "display settings" tab, and the Sub Surface Scattering in the "shader settings" tab. close iray.
- In the Material Properties, click on "refrac" as it is not activated by default.
- Launch Iray.

It should work then!

Hi @Dmitriy Kobtsev 0

What you have to know when using glass in Substance Painter is that it will not have the proper look when using the real time OpenGL viewer. However, it should work properly when using the iRay render, or your render of choice once you have exported your project, so you can work in Painter the way it is now and once exported it will have the desired look.


The outputs circled in red are necessary for all shaders and renderers to see glass materials properly. they are already included in the Source material in question.

To have your material look like that in Substance Painter (here in iRay)

Please make sure your texture set setting look like this


The team has been working very hard on a major drop, and it's the reason why the releases have been slowing down a bit this summer. I paste here what was said in the blogpost about the future release:

Substance Source: New Materials are on The Way

This one is for the lovers of extreme realism: archviz experts, VFX, and game artists. Substance Source is expanding its material library with more than 400 new procedural materials for architecture. This brings the total to around 600 customizable materials for interior and exterior creation. Expect them coming your way in a few weeks!

Excited? We have more in store for you. A set of high-quality scanned surfaces and atlases will help you take your environment work to the next level.

The materials dedicated to architecture, the new scanned surfaces and new atlases will be released in the 2nd half of 2019.

After this it is planned to release new materials every month, which is still our objective. There we just wanted to make sure we released a high variety of materials of the highest quality, as there is a high demand for those type of materials.

Regarding the download of images and the possibility to filter by download date, we'll do our best and I'll be adding it to our future plans for the platform

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