Messages

1

Substance - Purchases & Licenses - Re: Cannot use the latest version even I still got 10 months subscription?

 on: June 29, 2021, 05:53:58 pm 

So I can keep upgrading with the latest version until my subscription expired?

2

Substance - Purchases & Licenses - Cannot use the latest version even I still got 10 months subscription?

 on: June 29, 2021, 04:25:19 pm 

Cannot use the latest version of substance painter even I still got 10 months subscription?
What's the point here?

I was using the latest version released on June 24, then I received your rebranding email on June 25
And now the substance launcher tell me to downgrade my current version in order to use it...
So I cannot open the files anymore??? THIS IS UNACCEPTABLE!!!

Please reply me asap. Thanks

3

Substance - Purchases & Licenses - Re: Switching from substance indie license to adobe rebranded license

 on: June 29, 2021, 04:19:56 pm 

Why I cannot open the current substance painter after it switched to adobe rebrand?