Messages

46

Substance Alchemist - Technical Support - Re: Normal format of normal maps exported from Alchemist

 on: September 24, 2020, 02:41:06 pm 

Hello,
If you're using a preset, the normal format is set according to the destination. So it will be OpenGL for Blender.
By default, if you're using Default (project workflow) preset, it will be DirectX.

Thanks

47

Substance Alchemist - Technical Support - Re: Substance Alchemist don't run!!!

 on: September 24, 2020, 02:37:57 pm 

Hello,

Can you send us a log file, please?
https://docs.substance3d.com/sadoc/exporting-the-log-file-188974570.html

Thanks

48

Substance Alchemist - Technical Support - Re: Substance Alchemist Material path is missing

 on: September 22, 2020, 09:37:52 am 

Hello,

Can you send us a log file, please?
https://docs.substance3d.com/sadoc/exporting-the-log-file-188974570.html

Thanks

49

Substance Alchemist - Technical Support - Re: Can I use multiple images for map creation?

 on: September 14, 2020, 09:34:26 am 

Hi!

1- Drag and drop your first image in the layer stack to create your height map (select Image to Material template).
2- Drag and drop your second image in the layer stack.
3- Click on the layer of the second image
4- On the parameters panel, there is a dropdown menu "Output usage". Choose Base Color

If you name your files following this convention (https://docs.substance3d.com/sadoc/texture-import-197427276.html), the output usage will be selected automatically.

Thanks

50

Substance Alchemist - Technical Support - Re: Substance Alchemist - Starter materials missing

 on: September 14, 2020, 09:24:48 am 

Hi!

You should not move the Base materials folder. The feature doesn't exist. They should remain here:
C:\Program Files\Allegorithmic\Substance Alchemist\Resources\assets

Best

51

Substance Alchemist - Technical Support - Re: [Bug] Crash on Activation

 on: September 09, 2020, 03:33:59 pm 

Hello,

Where did you install Alchemist the first time?

In the future, if you are blocked by the crash report window, you can delete the following folder C:\Users\[username]\AppData\Local\Allegorithmic\Substance Alchemist\Crashpad and the window won't show up anymore.

Thanks

52

Substance Alchemist - Technical Support - Re: custom exporter - how to keep identifier name in Substance Designer

 on: August 31, 2020, 03:11:55 pm 

Hello,

In your custom exporter, you should use the Label field to define the suffix you want.

https://docs.substance3d.com/sadoc/creating-and-importing-custom-presets-188976295.html

53

Substance Alchemist - Discussions - Re: Export maps as Metallic workflow

 on: August 26, 2020, 09:26:56 am 

Hello,

Can you send a screenshot of your export window with the settings you use?

Thanks

54

Substance Alchemist - Technical Support - Re: Base color very washed out when exporting from alchemist

 on: August 24, 2020, 09:31:00 am 

Hello,

It looks like the fix was not included in the latest release. It will be in the next one.

I attached the corrected version of the SBSAR file.

55

Substance Alchemist - Discussions - Re: How do import an image into Substance Alchemist

 on: August 19, 2020, 08:38:12 am 

Hello,

You can drag and drop your images directly in the viewport or use the link the layer stack placeholder:

56

Substance Alchemist - Technical Support - Re: Create Custom Export Preset. How?

 on: August 18, 2020, 02:51:04 pm 

Hello,

Here is the documentation to create a custom export preset.

Thanks

57

Substance Alchemist - Feature Requests - Re: Non Square Textures

 on: July 31, 2020, 09:57:09 am 

Hello,

If you didn't watch our Livestream yesterday, here is a preview non-square textures working in Alchemist.
https://youtu.be/qKyQIkXcDec?t=2255

Here we're using non-square resolutions to create Image Base Lighting image.

58

Substance Alchemist - Technical Support - Re: AI Powered Image to Material NG

 on: July 21, 2020, 08:50:52 am 

Indeed, in this case, the AI Powered failed. There is an important color shift where the AI removed the shadows.

But as you can see, in the B2M version, you got shadows that are baked in the base color. This is not right if you want your material to react perfectly to the environment in your 3D scene.

59

Substance Alchemist - Technical Support - Re: AI Powered Image to Material NG

 on: July 20, 2020, 09:55:38 am 

Hello,

The AI-Powered Image to Material removes all shadows and highlights to get the true base color that will react correctly to its light environment.
This is something B2M doesn't do.

Can you send examples?

Thanks

60

Substance Alchemist - Discussions - Re: Custom Blend Filter

 on: July 16, 2020, 06:42:44 pm 

If you're facing an issue, don't hesitate to send the sbs file in private message.

Thanks