Messages

1

Substance Painter - Scripting - Re: Assigning variables to export textures output template [JS]

 on: November 16, 2020, 10:47:59 am 

Sorry for the delay it was a busy week :/.
So if i understood correctly, what i would try to do is use the other signal "onExportFinished()" and rename the exported files adding the name of the selected layer.
In onExportFinished(), for each stack exported, get the name of the selected layer (like you do in onExportAboutToStart()), transform the file paths of the exported maps to add the name of the layer, then use the  alg. subprocess module to call the external tool of your platform to move files (MOVE on windows and mv on unix).

Cheers
Alex

2

Substance Painter - Scripting - Re: With substancePainter 2020.2.2 connecting from maya to jsonPort fails

 on: November 03, 2020, 10:51:54 am 

Hi, sorry for the delay,

Since the last version of SP, we check the 'Content-type': 'application/json' header for security reason.

If you don't provide this header, teh call will fail and in this case we don;t return a json response ('this may explain your error message').

Can you please post the you complete post request and the complete response you receive from SP please ?

Thx

3

Substance Painter - Scripting - Re: Assigning variables to export textures output template [JS]

 on: November 03, 2020, 10:33:16 am 

Thanks for the details,

Just to make sure i understand properly. Do you want to export only the content of the selected layer ? Or the whole textureSet ?

Because the hook you use onExportAboutToStart() is called with the textures that are going to be exported from the export dialog. And from this dialog we can't export a single layer, we only export maps that come from the composited layer stack (and textureSet mesh maps).

Thx

4

Substance Painter - Scripting - Re: convert all fill / UV related operators to tri-planar

 on: October 21, 2020, 06:12:53 pm 

Hi,

Unfortunately we can't manipulate the layer stack of Substance Painter from the scripting API yet, so this is not possible.

5

Substance Painter - Scripting - Re: With substancePainter 2020.2.2 connecting from maya to jsonPort fails

 on: October 21, 2020, 06:10:28 pm 

Hi, i believe you are using the remote scripting capability of Substance Painter.
Can you give me details on the payload you are sending to Painter ?
Can you also tell me if Painter and Maya run on the same computer ?

Thx

6

Substance Painter - Scripting - Re: Assigning variables to export textures output template [JS]

 on: October 21, 2020, 06:06:54 pm 

Hi,

If i understand correctly you want to specify a new keyword for our export template from the scripting API. If so, this is not possible.

Can you give me details on your use case to see if i can propose an alternative ?

Can you also tell me which scripting API you are using ? JS or Python ?

Thx !

7

Substance Painter - Scripting - Re: import substance_painter into python3 terminal

 on: October 21, 2020, 06:04:17 pm 

Hi guys,

we do not provide a separate SDK for substance painter so you can't use the substance_painter module outside of Painter.

8

Substance Designer - Technical Support - Re: Too Many Nodes running Susbtance Designer?

 on: December 05, 2016, 09:27:15 am 

Hi, it seems that Substance Designer is detected twice on your Desktop (Both detected instances are on the same computer Addison@DESKTOP-70Q6803).

This shouldn't be possible. Do you have a particular network configuration on your desktop ? Like are you using a VPN or do you have multiple network card on your desktop ?

Thx

9

Substance Painter - Discussions - Re: I just want to say

 on: October 07, 2016, 11:04:39 am 

Thx guys for the shout out.
We try to do our best to provide a great software for you and there is nothing more rewarding than earring that you are happy with it.

Thx again

10

Substance Painter - Technical Support - Re: Emissive Issue

 on: June 30, 2015, 03:12:32 pm 

Hi,

Can you test if your issue is fixed in the latest painter version (1.4.1) ?

Thx,

Alex

11

Substance Painter - Technical Support - Re: Substance painter crashing every time i open or create a substance

 on: June 30, 2015, 02:56:28 pm 

Hi,

Can you tell me what is the brand of your pc ?

Thx!

Alex

12

Substance Painter - Technical Support - Re: Activation failure/freeze

 on: June 16, 2015, 06:25:34 pm 

Hi,

We are working on an issue with the copy of the license file on windows.

Can you tell me what is your Windows user name ?

Thx

Alex

13

Substance - Purchases & Licenses - Re: I can't register Painter/Designer

 on: June 15, 2015, 09:19:39 am 

Hi,

Do you have administrator rights on your computer ?

Can you check if you have a license.key file already install in C:\ProgramData\Allegorithmic\Substance Painter ?

Can you tell me what your username is on your computer ?

Thx

Alex

14

Substance Designer - Technical Support - Re: Can't activate, Please help

 on: March 19, 2015, 06:41:00 pm 

We have some issues with our license key download system from our software at the moment. You can login on our website and download your license key manually from you account.

Sorry for the inconvenience.

Alex

15

Substance Designer - Technical Support - Re: Failing to verify Substance Designer trial

 on: March 02, 2015, 10:44:11 am 

Is anyone available right now to test a fix on a debug version of Substance Painter (which has the same issue with the trial) ?

Send me your emails in an MP, i'll give you the instruction

Thx a lot in advance

Alex