Topics

1

Substance Designer - Technical Support - 3D View Problems on Fullscreen

 on: May 10, 2019, 11:36:33 am 

Hello,
I'm having troubles with my 3d view for a couple of weeks now and when I make the 3d view fullscreen on my second display (monitor). There is no problem when I don't use it on fullscreen but when I do switch to fullscreen the toolbar (Scene,Materials,Lights,Camera etc. section) becomes unresponsive, the 3d view starts to have graphic glitchs and can't reswitch back to windowed mode. Turning off 3d view from Windows tab doesn't work either and an unresponsive window persists on my second display. As a workaround I have to restart substance designer. I am using Steam version of Substance Designer 2018, up-to-date. My graphics card is Gtx 1080ti which is also up-to-date. I can add further images, videos if I have to.
Thanks in advance.
Atilla

2

Substance Painter - Technical Support - Substance Triangulates Planar Fbx Mesh

 on: September 14, 2018, 12:12:47 pm 

Hi,
I am trying to import an FBX file that I modeled in Blender. I am using the same old settings of mine but I get an error where one of the quads of the mesh gets triangulated. It's a super simple one-sided plane and all vertices have the same elevation.
Here's the screenshot of the problem. Thank you for your help.

3

Substance Designer - Technical Support - Stretching with tiling node

 on: February 28, 2018, 08:42:43 pm 

Hello,

I am working on simple panels with screws on the corners of each one. I use 2 input parameters which are 'tile X amount' and 'tile Y amount' to define different variations of the panels. (e.g. 2x2, 2x4, 4x4.. etc.). I am also trying to tile the screws with same input parameters but on rectangle shaped examples screws are getting stretched. Is there any way for me to prevent this?

Thanks.

4

Substance Painter - Technical Support - Save File Size

 on: January 30, 2018, 11:09:11 am 

Hi!

Is it a bad thing for me to do these simple steps below before saving the project in order to free up my disc space?

1- Clean the project (File > Clean)
2- Set All materials' size to 512.
3- Bake All texture sets with 512 resolution.

I am prety sure first two step is ok but not sure about the third one. When I re-open my file, I just redo the whole process in reverse order with higher resolutions.

Thanks for the help.