Messages

1

Substance Alchemist - Feature Requests - Re: Import Mesh in Substance Alchemist

 on: April 22, 2021, 02:59:45 am 

Ok folks.  A bit overdue for this.  What's the eta on this?

2

Substance Designer - Technical Support - Re: [SOLVED] Designer - Latest 2019 - SBAR files don't open

 on: June 05, 2019, 08:53:31 pm 

Got it.  Thanks guys!

3

Substance Integrations - Houdini - Re: Houdini 17.5 plugin

 on: June 04, 2019, 06:40:43 pm 

+1 

The published plugin for Houdini 17.5 doesn't work. 

It's June now.  What's the ETA for this to be fixed?

4

Substance Designer - Technical Support - [SOLVED] Designer - Latest 2019 - SBAR files don't open

 on: June 03, 2019, 08:51:51 pm 

Hi guys,

I just installed Designer and noticed that whenever I try to open an SBAR file that I cannot display the graph or see any results in the 3D view.  I've tried about a dozen files from Substance Source and nothing works.  I'm guessing there's something really obvious I'm missing.

I do see the SBAR loaded in the Explorer but when I double click on the network child nothing opens up.

Help appreciated.

Win 10 Pro 64 Bit - 64Gig Ram - i7 4.# ghz

p.s.  Found this in the error log despite that a valid license is reported in the Help -Manage Licenses window. Not sure if that is related.

"[WRN][1957][News]Dictionary variable 'license[softwareVersion]' not found"

***UPDATE

Disregard most of this....I think.  I realized that I needed to open SBS files for the most part but the odd thing is that some SBAR files opened just fine so I don't know if there's still an issue in general.  It's been a while since I've looked at Substance so forgive any obvious oversight on my part.

5

Substance Designer - Technical Support - Re: Tiling even when turned off in entire chain.

 on: October 07, 2015, 10:56:39 pm 

Attached.

6

Substance Designer - Technical Support - Tiling even when turned off in entire chain.

 on: October 07, 2015, 08:37:32 pm 

I'm getting tiling of a bitmap input despite having tiling set to absolute and no tiling throughout entire chain.  Bug or user idiot?

7

Substance Painter - Technical Support - Re: Jagged Edges On Height Maps

 on: October 01, 2015, 07:05:34 pm 

It should work fine now with the latest drivers.

Not with this version:

Substance Painter, version 1.5.7
Build 866 - ad71831c2ac99570eb04854915ea71065184dddb

Both Painter and Designer crash routinely on the nVidia version 355.98 GTX 780 driver.

8

Substance Painter - Technical Support - Re: Jagged Edges On Height Maps

 on: September 30, 2015, 05:26:32 pm 

Thanks for the quick reply.  I hope this is something that can improve soon.

I did find the known issue about Painter and Designer crashing with the last two nVidia drivers.  Although I am tempted to revert back to 3.50.x as the post suggested, I think this might be a bad idea for other applications and devices on my Win10 workstation since many bugs have been addressed across the board.  I think it's best to wait for you guys to deliver an update for Substance that is compatible.  Hopefully that will be soon as well. 

9

Substance Painter - Technical Support - Re: new version exports darker texture

 on: September 30, 2015, 02:40:57 am 

This looks a lot like a gamma issue.  I don't see where that is set in the export settings though.  This might be something that is going on under the hood.  I guess we'll wait and see what the response is.

10

Substance Painter - Technical Support - Jagged Edges On Height Maps

 on: September 30, 2015, 02:35:05 am 

New user here.

I have been using Painter and Designer for a couple days now.  I noticed that my height maps are awfully jagged even when I bump up the texture resolution to 2k.  I have tried 4k but the programs crash every time I try to do that.  Can anyone advise on how to get clean smooth height displacement?  I know there's the "blur" trick but that kinda looks like crap to be honest.  Looking for a better quality result.

Thanks for your help!