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Messages - invoice@ncsoft.com

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1
I have tried to attache the log file but the error message appear after click the post button.
"413 Request Entity Too Large"

It is good to send the log file to your email if it is possible.

Thank you.

2
Thank you for your reply.

Of course I am using Substance Launcher.

I logged in and I don't see the send to substance painter icon.
Please check the image that I attached.

I've tried uninstall the Launcher as well as substance painter, but it doesn't work at all.



3
Hello,
I used to use SP 2019, and used the substance source to download SP's materials directly into the program.

But After I started to use SP 2020.1.1,
The SP's Icon has been disappered in substance source.

How can I fix this problem? and Please share the solution who anyone faced and solved this problem.. :(

Thank you.

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