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Substance Painter - Technical Support - Re: Very strange bug which makes use with tablet impossible
on: April 23, 2019, 03:10:25 pm
I have an issue that only started today that is similar, although with different hardware. Since reinstalling drivers for a Parblo drawing monitor, the buttons that were mapped on the Wacom tablet's pen are not registering properly in Substance Painter any more.
I submitted a bug report with the following details:
I've been working with a Wacom Intuos Pro tablet for the past few years, and the pen's shortcuts used to work fine with Substance Painter. I have the pen tip mapped as the left mouse button, one button on the side as middle mouse buttons, and the other button on the side as right mouse button.
I also have a "Parblo Coast22 21.5 Inch Digital Graphics Tablet Pen Display Drawing Monitor" plugged in that I rarely use. A couple of days ago in order to try and use the Parblo drawing monitor in 3D-Coat, I reinstalled its drivers. That monitor also has a pen, but I am only able to map one button on the side instead of the two that are available on the Wacom. So I mapped it to right mouse button.
In Substance Painter the Parblo monitor does not work well to paint, left clicking in the interface works, as well as right clicking, but when I try to paint it only leaves a small trails of dots. So I don't use that monitor in Painter.
I think having installed those drivers did something with Painter's interraction with the Wacom tablet. The wacom tablet still behaves as it used to in other software, but in Painter the button mapped to the right mouse button does not work any more. I'm not sure what it's trying to do when I press it. It seems to be like a left mouse button click only with an additional small thinking wheel icon on the pointer.
If anyone has any suggestions I'm open to them, otherwise I'm going to try and remove the Parblo drivers, which would be annoying but necessary.
I submitted a bug report with the following details:
I've been working with a Wacom Intuos Pro tablet for the past few years, and the pen's shortcuts used to work fine with Substance Painter. I have the pen tip mapped as the left mouse button, one button on the side as middle mouse buttons, and the other button on the side as right mouse button.
I also have a "Parblo Coast22 21.5 Inch Digital Graphics Tablet Pen Display Drawing Monitor" plugged in that I rarely use. A couple of days ago in order to try and use the Parblo drawing monitor in 3D-Coat, I reinstalled its drivers. That monitor also has a pen, but I am only able to map one button on the side instead of the two that are available on the Wacom. So I mapped it to right mouse button.
In Substance Painter the Parblo monitor does not work well to paint, left clicking in the interface works, as well as right clicking, but when I try to paint it only leaves a small trails of dots. So I don't use that monitor in Painter.
I think having installed those drivers did something with Painter's interraction with the Wacom tablet. The wacom tablet still behaves as it used to in other software, but in Painter the button mapped to the right mouse button does not work any more. I'm not sure what it's trying to do when I press it. It seems to be like a left mouse button click only with an additional small thinking wheel icon on the pointer.
If anyone has any suggestions I'm open to them, otherwise I'm going to try and remove the Parblo drivers, which would be annoying but necessary.
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