Messages

1

Substance Alchemist - Feature Requests - Re: save preset list of layers/filters to process similar images

 on: June 08, 2021, 10:15:05 am 

One way to do that today, it's to build a compound filter.

You will have one filter that is composed of several underlying filters. Check the documentation below:
https://docs.substance3d.com/sadoc/compound-filters-197427429.html

If you have any questions, don't hesitate

2

Substance Alchemist - Technical Support - Re: "Scan 1" is much darker than the image I import

 on: June 08, 2021, 10:10:40 am 

Would it be possible to send us the image you used?

Thanks

3

Substance Alchemist - Technical Support - Re: Embroidery filter - stitch count?

 on: June 08, 2021, 10:09:59 am 

Hi James,

Unfortunately, this is not possible with the current filter.

It would be interesting for us if you can detail exactly what you would like (total number, number in one specific direction,...)

Best

4

Substance Alchemist - Discussions - Re: Alchemist to Painter material looks different

 on: June 08, 2021, 10:08:04 am 

I would still export the normal and height from Alchemist and then in Painter, I will adjust normal and height intensity to get a closer match.

5

Substance Alchemist - Technical Support - Re: Alchemist suddenly very slow

 on: March 25, 2021, 04:48:13 pm 

Hello,

Sorry for the late answer. Can you provide us a log file, please?
https://docs.substance3d.com/sadoc/exporting-the-log-file-188974570.html


Did you try to sync a folder with a big amount of SBSAR files?

6

Substance Alchemist - Discussions - Re: How to work with tileable Input Bitmap?

 on: February 04, 2021, 04:12:14 pm 

Indeed, that is a good workaround.
You can do the same in Alchemist too in fact by using the "Transform" Layer before the "Image to Material (AI Powered)" Layer.
Activate the safe transform option and increase tile parameter to 2.

Hope it helps.

Thanks

7

Substance Alchemist - Discussions - Re: Batch Export?

 on: February 04, 2021, 04:04:41 pm 

Yes, you can right click on a collection folder and it will export all materials.
https://docs.substance3d.com/sadoc/library-172823649.html

Thanks

8

Substance Alchemist - Technical Support - Re: Material Export Not Working

 on: February 04, 2021, 04:02:48 pm 

Hello,

Can you send us a log file please?
https://docs.substance3d.com/sadoc/exporting-the-log-file-188974570.html

Be sure you export to a folder where you have edit access.

Thanks

9

Substance Alchemist - Technical Support - Re: Image to material (AI Powered) not available

 on: February 04, 2021, 04:01:26 pm 

Hello,

Can you upgrade your Nvidia drivers?

Thanks

10

Substance Alchemist - Technical Support - Re: custom exporter problem

 on: January 19, 2021, 11:31:10 am 

Can you try with a new export preset / a different file?

We don't repro your issue and we don't see why it doesn't load even if it's in the correct folder.

11

Substance Alchemist - Technical Support - Re: custom exporter problem

 on: January 11, 2021, 09:09:22 am 

Hello,

Can you verify you have read and write rights for this path: %appdata%/Allegorithmic/Substance Alchemist/userExportPresets ?

Thanks

12

Substance Alchemist - Discussions - Re: How to work with tileable Input Bitmap?

 on: January 07, 2021, 04:17:22 pm 

Hello,

Unfortunately, Image to Material (AI-powered) can break the tiling.

You can use filters like "Tiling" for structured patterns or "Make it tile advanced" for organic materials.

Thanks

13

Substance Alchemist - Technical Support - Re: Missing filters in Alchemist (not delighter)

 on: January 07, 2021, 04:15:42 pm 

I'm running Alchemist demo on PC with NVidia GPU. I'm also missing the Delighter option.. I've uninstalled and reinstalled and still same error.

Can you update your Nvidia drivers to meet the minimum requirements, please?

14

Substance Alchemist - Technical Support - Re: Materials have mirror like appearance

 on: January 07, 2021, 04:14:29 pm 

Can you send us a log file, please?
https://docs.substance3d.com/sadoc/exporting-the-log-file-188974570.html

Thanks

15

Substance Alchemist - Technical Support - Re: Mirror like materials in Substance Alchemist

 on: January 07, 2021, 04:14:00 pm 

Hello,

Can you send us a log file, please?
https://docs.substance3d.com/sadoc/exporting-the-log-file-188974570.html

Also, are you using PBR Metallic/Roughness or PBR Specular/Glossiness?
Do you see textures in the 2D view?

Thanks