Messages

1

Substance Alchemist - Technical Support - Re: custom exporter problem

 on: April 23, 2021, 08:34:20 am 

thanks!

I totally missed that!

Max

2

Substance Alchemist - Technical Support - Re: custom exporter problem

 on: April 20, 2021, 04:18:27 am 

Hi, thanks for the fast reply.

https://www.dropbox.com/s/nerrdj706l6e4sy/custom_exporter.zip

At this link you'll find:
1- the log
2- the "hero_alch.sbs" and "hero_alch.sbsar" that actually work as custom importer.
3- the "hero_alchemist.sbs" and "hero_alchemist.sbsar" that doesn't work.

please not that the 2 graphs are identical, but for some reason "hero_alchemist.sbsar" doesn't work.

Thank you
Max

3

Substance Alchemist - Technical Support - custom exporter problem

 on: April 19, 2021, 05:24:19 am 

Hi guys, Sorry but Alchemist still can't read my custom exporter:
I get this error from the log

Im on win10, gtx2070super.

Thank you.
Max

Code: [Select]

[INFO][Debug: RenderableCacheController.cpp:467 Alg::RenderableBase::RenderableCacheController::saveIntoCache()] Cache stored (asynchronously) at D:\temp\alchemist\render/10305846514122215378-6397464378991995999-2048x2048-0_*_.tif
[INFO][Default] qrc:/alchgui/Common/Utils/Analytics.qml(29): Sending event (panels, open, export)
[WARNING][Default] qrc:/alchgui/Common/Utils/JsUtils.qml(141): [WARNING][JsUtils] getModelData(): data not found in ListModel on index 0 and role value
   ... (repeated 1 more times)
[WARNING][Debug: ExportController.cpp:165 Alg::MaterialUtils::ExportController::importExportPreset()] failed to copy user preset hero_alchemist.sbsar
   ... (repeated 1 more times)
[WARNING][Default] qrc:/alchgui/Common/Utils/JsUtils.qml(141): [WARNING][JsUtils] getModelData(): data not found in ListModel on index 0 and role value

4

Substance Alchemist - Technical Support - Re: custom exporter problem

 on: January 28, 2021, 02:07:41 am 

it works if I put it straight inside here . Which I don't think is the ideal solution.

C:\Program Files\Allegorithmic\Substance Alchemist\Resources\assets\ExportPresets

5

Substance Alchemist - Technical Support - Re: custom exporter problem

 on: January 21, 2021, 07:58:22 am 

Other custom exporters work properly for some reasons.

6

Substance Alchemist - Technical Support - Re: custom exporter problem

 on: January 18, 2021, 12:37:11 pm 

hello? anyone?

7

Substance Alchemist - Technical Support - Re: custom exporter problem

 on: January 12, 2021, 03:16:10 pm 

Hi,

I checked and I see my custom exporter .sbsar in that folder, but it dosen't show up in the alchemist exporter's list.

Thank you.

8

Substance Alchemist - Technical Support - Re: custom exporter problem

 on: January 04, 2021, 01:29:50 pm 

Hi!

here we go.
Thank you

Max

9

Substance Alchemist - Technical Support - custom exporter problem

 on: December 26, 2020, 07:45:07 am 

Hi people.

I create a custom exporter in substnce designer, but seems that Alchemist can't read it.

Here are the sbs and sbsar files.

Thank you!

10

Substance Designer - Technical Support - create "use micro detail" option in custom generator.

 on: May 07, 2019, 07:05:36 am 

Hi all.

I'm trying to make a custom generator for SP that allow the users to get the "use micro detail" option.

Do you know how to do that?

Thanks.
Max

11

Substance Painter - Baking - bake using UDIM and CAGE gives wrong result

 on: February 01, 2019, 05:21:54 am 

Hi all,

Using CAGE option for bake if the UDIM option is turned on gives me wrong result, as you can see in the picture below.
No problem if UDIM option is turned off (but in that case the uvs must be in 1001 space).
cheers.

12

Substance Painter - Technical Support - Re: painter 2018.3 and UE4 normal map issue [solved]

 on: November 24, 2018, 06:40:33 am 

ok, it is not a substance problem, it is UE4.

I tried the same normal map on the same geo and everything is fine.

thanks

13

Substance Painter - Technical Support - painter 2018.3 and UE4 normal map issue

 on: November 23, 2018, 10:49:04 am 

Hi people.

I got this wierd seam, can be a bug?
I double checked the export settings and the settings in Unreal, I also tried to invert the gren channel but I still got the wierd seam in the middle of the geo.

It is actually the first time I have problems with normals coming from painter.
I'm using triplanar maps.

here is a screenshot.

14

Substance B2M & Substance Player - Substance Player - Re: substance player - how to export height map ready for Zbrush

 on: August 16, 2018, 03:20:40 pm 

tried the substance player 2018.2, still the same issue, any eta on this?

thanks

15

Substance B2M & Substance Player - Substance Player - substance player - how to export height map ready for Zbrush

 on: June 19, 2018, 07:14:56 am 

hi

Me again

I can not find a way to export correct 16bit depth map from substance player to Zbrush.

I tried:

TIF: substance player use a compression that Zbrush can not read
TIFF: not supported by Zbrush
EXR: substance player use a compression that Zbrush can not read
HDR: zbrush reads the map as 8bit, or it lose details for some reason
PNG: zbrush reads the map as 8bit

The work around is to export a TIF, open in photoshop and re-save it with out compression.

any idea?

thanks