Messages

1

Substance - News & Announcements - Re: Meet the new Substance 3D!

 on: July 17, 2021, 12:48:06 pm 

Yes sadly it is the 'Adobe way'
Buy, absorb, shaft.

The Substance we know and love is all but dead.

Great move Substance Team. Now all we get is one confusing fiasco of shutdowns and price upgrades, complete with apps we don't even need.

The only thing you can be certain of is "Oh, by the way the sub is dearer now, and you have no choice but to upgrade!"

Pathetic!

2

Substance - News & Announcements - Re: Substance Subscription Changes: details & FAQ

 on: December 01, 2020, 07:32:15 am 

Jeremie Noguer - thanks will do that.

Just wondering if maybe in future there could be an option to subscribe to Painter only. Something along the lines of Photoshop. Don't mind the sub so much, but only need painter, and just don't use the other tools.

Thanks for the reply.

3

Substance - News & Announcements - Re: Substance Subscription Changes: details & FAQ

 on: November 28, 2020, 01:10:29 am 

Well we all knew it would come to this as soon as Adobe entered the picture. Quite unbelievable - really don't like Steam and now have to deal with Adobe in the room - lol.

Anyhow....
So I have a Perpetual license that can no longer get maintenance renewal. Does that work with the Steam version, or do I have to now buy the Steam version.

I have a subscription, but I only need Painter. I just don't use the other tools. The sub is pretty expensive compared to other models out there, and especially so when your  paying for tools you just don't need. So really just want to get rid of it.

4

Substance - Purchases & Licenses - Re: Bye, Bye Allegorithmic

 on: October 01, 2020, 12:10:25 am 

Yep we said it form day one - they denied it from day one.

Money speaks louder than loyalty. Happy now Sébastien....

Adobe - Best joy killer in the creative market.

5

Substance Painter - Technical Support - Re: 2020 1.1 (6.1.1) Startup and UI Issues

 on: May 19, 2020, 02:45:47 pm 

Just to report that this is still an issue, and practically renders the software unusable.

This delay is not to populate the shelf, but to actually load the UI. Task Manager reports Substance is not responding. The whole time you just get the start up logo displayed on screen.

It also takes ages to save even a simple file.

Every build seams to get worse, will there be a fix soon or do you consider this to be acceptable.

6

Substance Painter - Technical Support - Re: 2020 1.1 (6.1.1) Startup and UI Issues

 on: May 13, 2020, 12:58:54 am 

Thanks for the reply
The drive is a normal HDD not SSD. (New SSD coming)
2 minutes before the UI loads is more than long enough to be considered a lock up. Maybe it would be best to load the UI then look for stuff on disk?

I only use Substance Launcher, Substance Source is just installed with the software.

• How do we actually remove substance source?
• If it is deprecated maybe good idea to make it so you actually have to enable the plug in settings for it to work?

Also the Shelf always displays on the main monitor when I open Substance Painter, but I have it set on the second monitor.

• So Substance is not remembering the layout like it did in previous builds?
• Is that a side affect of Substance Source plug?

Thanks for replies.

7

Substance Painter - Technical Support - 2020 1.1 (6.1.1) Startup and UI Issues

 on: May 11, 2020, 02:06:45 am 

I am experiencing a couple issues that make Painter a tad painful to use.

When launching Painter it takes ages to load - sometimes a couple minutes or more.
Once loaded the log reports these errors:

Code: [Select]

[Script] file:///C:/Users/Michael/Documents/Allegorithmic/Substance Painter/plugins/substance-source/MainTiles.qml:37:3: QML MainTiles_MyAssetsControls: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
[Script] file:///C:/Users/Michael/Documents/Allegorithmic/Substance Painter/plugins/substance-source/MainTiles.qml:37:3: QML MainTiles_MyAssetsControls: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
[Script] file:///C:/Users/Michael/Documents/Allegorithmic/Substance Painter/plugins/substance-source/MainTiles.qml:37:3: QML MainTiles_MyAssetsControls: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
[Script] file:///C:/Users/Michael/Documents/Allegorithmic/Substance Painter/plugins/substance-source/MainCategories.qml:20:3: QML Rectangle: Detected anchors on an item that is managed by a layout. This is undefined behavior; use Layout.alignment instead.
I think the error is related to the UI layout as I have the Shelf and numerous other tabs open on a second monitor, and it will always be displayed on the main monitor (monitor 1) over the top of the main Substance Window.

There is also an issue when choosing Smart Materials in the Shelf. When first selected it takes at least 30 seconds before any of the materials get loaded for selection.

This has been happening for me since I got the update, but just been too busy to report it till now.

8

Substance Painter - Discussions - Re: Brushes - Unsupported Features

 on: December 19, 2019, 02:58:31 am 

Thanks for the heads up Jeremie

9

Substance Painter - Discussions - Brushes - Unsupported Features

 on: December 18, 2019, 10:40:58 am 

Hi all

So latest version has a bunch of PS Brushes, when you hover over the brush icons many have a note in the popup listing unsupported features for the brush.

Does that mean that Substance can't support a feature of a PS Brush, or the license team decided to include items in the shelf that the Substance License doesn't allow one to have access to?

Thanks

10

Substance Painter - Technical Support - Re: Can't load substance source in Painter

 on: December 01, 2019, 07:30:25 am 

So is there a fix for this.
Having the same issue in 2019.2.3

Endless loading circle when trying to open Substance Source....

Tried updating the plugin - but that doesn't work....

11

Substance - News & Announcements - Re: Allegorithmic is joining the Adobe family (Part2)

 on: March 30, 2019, 12:06:27 am 

We are truly at a "wait and see" stage here, and the Allegorithmic guys deserve the benefit of the doubt. Every possible question and speculation has been covered in this thread. The deal is done so let's just wait and see how it shakes out.

Yeah, I would like to do that - but the 'Allegorithmic guys' are not in control any more - Adobe is. Read the bottom of this web page 'Substance by Adobe' - Allegorithmic no longer exists.

Adobe only has the SAAS business model.

If the perpetual model remains for Substance painter it will likely only be for the version current before the take-over.

I am pretty sure it will all be a good thing if you like the SAAS model. But if not, learn to love your current perpetual version, it is likely to eventually be a dinosaur.

And you are right - the deal is done - we have no option but to see what happen. 

12

Substance - News & Announcements - Re: Allegorithmic is joining the Adobe family (Part2)

 on: February 28, 2019, 02:35:43 pm 

.... well probably just look for an alternative.

Everyone I know who has Substance is already making plans (saving money etc) to do just that.
The vast majority of people I know who are into 3D game dev won't touch Adobe CC, or any other tool that uses the subscription only basis.

I have already cancelled and removed my substance subscription software and have put my Perpetual Copy back into play, so I can finish a few projects that have been started with it, even though it means creating new projects for several models already started.

We just have to accept the fact that no one in the 3D industry other than some of the major Game Dev engines care too much about Indie Developers - we just don't really count - corporations are all about money, which we don't have, so it is no loss to them. We can only hope that Adobe keep the perpetual licenses active for a while - but they will be abolished.

Best to bite the bullet fired at us and just start the journey to another tool. It's a shame because of all the tools I have, Substance is easily my favorite, but it is already on the list for the Recycle Bin. There are always alternatives.

13

Substance - News & Announcements - Re: Allegorithmic is joining the Adobe family (Part2)

 on: February 25, 2019, 12:23:12 pm 

Well first up thanks for the reply.

I know I probably come across as pretty peeved - and well that is true I guess as many others are in the industry.

Perhaps, and I hope so, you are right in your vision for making a better tool with input from Adobe. But I think I would speak for many others in that you could easily do it without them - as you already had. But hey the future will unfold as to whether it was a good move for you and the industry. I truly fear it will not be good for the industry - at least not for the little guys anyway.

On the second point I mentioned I also would have to politely disagree with you about the UI for Adobe tools - well I can only speak for Photoshop (simply can't afford any of the others even if I had a use for them).

I have a love\hate relationship with Photoshop that has been going on for many many years, and currently I use it every day for both 3D texturing and 2D design work, and I can honestly say that the UI always at some point gets in the way. They really could learn a lot from other tools out there.

After using Substance Painter or even Blenders 2D UV mapping tools and firing up Photoshop the clunky nature of the UI is all too apparent. I get what you say about the formula one on a rally track, but the principles used for UV mapping in Blender just for panning around the 2D image area are miles ahead of Photoshop.

Another thing is the way you can split out all the various windows in Substance Painter over multiple monitors. While you can do the same in Photoshop (not that there are that many needed) it just is not user friendly - just try it, it is horrible to work with.

Anyhow I know the horse has already bolted and we just have to see how it all pans out now. But I really can't express how sad this is for many of us out here.

Just my 2 cents as it were....

14

Substance - News & Announcements - Re: Allegorithmic is joining the Adobe family (Part2)

 on: February 24, 2019, 10:21:50 pm 

To summarize two threads - Allegorithmic is Adobe's bitch now   

See you in 5 years as a slow-crawling semi-dead piece of software with developers who moved to other companies.

LOL they won't reply to that.... Anyhow it is all too late now - they have already sold us out - so nothing can be done about it now.

Surprising what humans will do for money - I know it has been said that it is not about money - but it always is.

This is easily the saddest thing that has happened in the game art industry for quite some time now. But I bet all the other 3D painter tool companies are dancing right now, not every day competing software just throws the towel in and hands the lead back to you.

I wonder if Allegorithmic understand just how much of a dirty word they are in the 3D Art industry right now.

I use Photoshop every day, and while I like it a great deal, it is easily the clunkiest UI to work with out of all my game art dev tools, I can't imagine how they can contribute to such a fantastic tool as Substance Painter.

What may help to lessen the feeling of complete abandonment and lack of loyalty to customers who supported Allegorithmic since its inception, would be some kind of explanation as to:

1) what a company like Adobe who has pratically no presence in the 3D market could possibly bring to the table to improve an already industry standard tool.

2) And likewise what Allegorithmic feels that a company with inferior tools to its own feel they can learn from them.

15

Substance - News & Announcements - Re: Allegorithmic is joining the Adobe family (Part2)

 on: February 15, 2019, 05:59:48 am 

Heard about this from another game dev forum even before I got the email - wow - can't say I am happy about the move. 

I already have a sub for Photoshop - so far it is available at a reasonable price - but if you get any of the other CC tools the price goes through the roof.

I have a perpetual license for Substance Painter (last update 2018.1.3) and bought the Sub to Substance Indie August last year, but since the price just doubled (now $30 AU a month) and Adobe is now in the picture, I may as well just use the perpetual license. Really wishing I had just renewed my maintenance for it now, but all is Ok, not the first time I have been bitten. lol

As an indie dev I don't make a lot of cash from my work - more of a hobbie, and since I own Quixel Suite and already have an Adobe Sub so I can use that I decided to cancel my Substance Sub - I was happy to pay the amount required to you guys, but not keen on giving more cash to Adobe - sorry guys.

I prefer the Substance workflo, but we indies are used to being the collateral damage of the big corps, it is a given that Adobe will make it less affordable so might as well bail out now.

I have to say I really am just a little disappointed.

Hope your new venture works for you.....