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Topics - Marion Marchive

Pages: [1]
1
Content - Substance Share - NEW FORUM FOR THE 3D COMMUNITY ASSETS
 on: June 25, 2021, 03:11:39 pm 
Hi!

We now have a new forum for the Substance 3D Community Assets
In the future please create topics there and like here we will try to answer your questions as quickly as possible!
https://community.adobe.com/t5/substance-3d-assets-and-community-assets/bd-p/substance-3d-assets-and-community-assets
Please use the "Community Assets" topic/label when posting about this platform

Thank you!

2
Content - Substance Source - NEW FORUM FOR THE 3D ASSETS
 on: June 25, 2021, 03:10:13 pm 
Hi!

We now have a new forum for the Substance 3D Assets
In the future please create topics there and like here we will try to answer your questions as quickly as possible!
https://community.adobe.com/t5/substance-3d-assets-and-community-assets/bd-p/substance-3d-assets-and-community-assets

Thank you!

3
Content - Substance Source - MOVED: Smoothing and substance source
 on: March 15, 2021, 02:50:00 pm 
This topic has been moved to Autodesk Maya.

https://forum.substance3d.com/index.php?topic=36985.0

4
Content - Substance Source - What to do if you can't find your points anymore
 on: January 05, 2021, 09:49:46 am 
You have (or had) a Substance subscription and you know you have points left but can't find them on the Source website?

Please make sure that when you login on the platform you log in using the email and password combination linked to your Substance account (same as the forum) and not with your Adobe account.

Both accounts are not linked, so you won't see your points if you login with your Adobe account.

You can also try logging out from adobe.com before logging in on Source, as being logged in on adobe.com logs you automatically with your adobe account on Source.


5
Content - Substance Source - MOVED: How to link Substance painter from Substance Source in Substance Launch
 on: November 13, 2020, 11:39:18 am 
This topic has been moved to Discussions as it had to do with a feature from the Substance launcher.

https://forum.substance3d.com/index.php?topic=35625.0

6
Content - Substance Source - MOVED: Substance Source Not Launching from Launcher
 on: October 19, 2020, 02:17:17 pm 
This topic has been moved to Discussions.

https://forum.substance3d.com/index.php?topic=35433.0

7
Content - Substance Source - MOVED: Substance Source won't finish downloading materials
 on: August 17, 2020, 12:28:33 pm 
This topic has been moved to Discussions on the Launcher board as it was about the integration of Source in the launcher. They will be able to help there!

https://forum.substance3d.com/index.php?topic=34815.0

8
Content - Substance Share - MOVED: The server can not be reached
 on: July 22, 2020, 02:09:47 pm 
This topic has been moved to Technical Support.

https://forum.substance3d.com/index.php?topic=34496.0

9
Content - Substance Source - MOVED: Substance Source in launcher issue
 on: July 07, 2020, 09:53:29 am 
This topic has been moved to Discussions.

https://forum.substance3d.com/index.php?topic=34346.0

10
Content - Substance Source - How to report an issue?
 on: June 29, 2020, 03:33:47 pm 
Our team is screening the forum on a daily basis, and we do our best to help you.

In order to get help in an efficient manner, please let us know this information:
  • Are you having issues with the Substance Source web platform, the Launcher integration, an integration in Unity or Unreal?Something else?
  • If using the web platform, which version of which browser on which OS are you using?
  • Do you have any steps we could reproduce to have the same error you have encountered? Knowing this will help us fix the problem quicker.
  • If possible attach a screenshot of the issue.

If you are having issues specific to your account (like points missing or login issues) it would be better to contact contact@substance3d.com as we will be able to discuss your personal account issues in more detail.

Please don't create duplicate threads and/or ask the same questions in different threads. If you want to add more information, you can add a new message in the first thread you have created.
Don't post in very old threads (older than a year for example), as often the issue is not the same as the previous one.

Thank you!

11
Content - Substance Source - MOVED: Send To Painter from Source in Launcher not working.
 on: May 18, 2020, 09:46:30 am 
This topic has been moved to Discussions.

https://forum.substance3d.com/index.php?topic=33758.0

12
Content - Substance Source - MOVED: Any way to stay logged into Substance Painter
 on: March 04, 2020, 10:05:35 am 
This topic has been moved to Discussions.

https://forum.substance3d.com/index.php?topic=32847.0

13
Content - Substance Source - MOVED: Substance Source does not work
 on: January 24, 2020, 09:49:21 am 
This topic has been moved to Technical Support as it was about the Painter integration of Source.

https://forum.substance3d.com/index.php?topic=32312.0

14
Content - Substance Source - MOVED: Login problem
 on: January 29, 2019, 09:38:05 am 
This topic has been moved to Substance Share.

https://forum.allegorithmic.com/index.php?topic=27529.0

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