Messages

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Substance Painter - Technical Support - Re: Substance Painter Nvidia Driver outdated, but it isn't

 on: June 24, 2021, 11:51:07 pm 

Hey Geoffroy thanks for your reply. I have been unable to replicate the crash since I posted this. I changed my PCIE for the GPU in BIOS from Gen 4 to Gen 3 and the problem has stopped. The performance on the Adobe suite has improved in general. Thank you for your help.

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Substance Painter - Technical Support - Re: Substance Painter Nvidia Driver outdated, but it isn't

 on: June 24, 2021, 06:17:15 pm 

Thank you guys for your feedback. However, the error is causing other problems with use of the program. I can use it for around 20 minutes and then it will freeze and my graphic driver crashes, which then crashes the software and I have to restart my PC. I have been using 3DS Max, vRay etc fine even with rendering so I know the issue is one that exists within the new Substance itself. That only started happening with this error this morning.

If I click on the red GPU error it crashes my graphic driver instantly and I need to also restart my PC.

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Substance Painter - Technical Support - Re: Substance Painter Nvidia Driver outdated, but it isn't

 on: June 24, 2021, 02:09:40 pm 

You are definitely correct it is slower than it was yesterday before I updated to the new Studio drivers. I too am getting this error. I'll attach a couple of pictures and the log Hopefully it's just a temporary thing because it's new, thanks in advance.