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Messages - jrwmarchant

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Content - Substance Source - Re: no downloads available
 on: January 16, 2019, 04:35:28 pm 
Still having this problem as well. Middle of January and still no downloads.

Hi Marion,

Well its now the 15th January and still no downloads as of yet.

Regards, John

Content - Substance Source - No Source Downloads
 on: January 15, 2019, 07:25:12 pm 

Ive still not got any downloads for January. My subscription was updated on the 6th January. I was told that Allegorithmic has changed to a new system for source downloads and that it would now be available on the 12th January, but still no downloads.

I have sent an email again but as of yet no replies.So what gives.

Regards, John

Hi Marion,

Thanks very much for that, as i said its he first time ive ever seen it happen. How long does it take for the new system to kick in then.

Regards, John

My subscription was renewed a few days ago but as of yet i do not have 30source downloads which you get every month.

Never had this problem before as i recollect.

Regards, John

Content - Substance Share - Re: Very slow downloads
 on: September 26, 2018, 02:44:26 pm 
Its slow for me and always has been.

Substance PainterSubstance Painter - Technical Support - LightWave 2018
 on: December 18, 2017, 08:28:32 pm 
Has Algorithmic had any contact with NewTek/LWG3D to discuss the LWO3 format used in the new LightWave 2018 coming out on 1/1/2018

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