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Topics - gary_12

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I'm on the subscription for substance, which I thought as long as it's valid (paid) then all current versions of the software are available.  I updated my Substance Designer yesterday and am trying to update my Substance Painter now, but I get an alert about the new version:

"Note: This new version of Substance Painter is not covered by your current license. Upgrade your license in your Allegorithmic account to access it."

1) Why do I have to upgrade if I have a subscription?
2) When I click on upgrade licenses in my account, it does nothing.  It just loads a blank page with the header and footer.
3) I have an active project that I need to get out the door today.  Can I use the older Painter with newer substances made with Designer?

Please help.  Thanks

Just thinking how difficult it is sometimes to determine which Substances to load when you have a large library of them.  Descriptions (via file name) are not always enough.

Would it be possible to have each SBSAR file be embedded with a thumbnail of the texture?  Or perhaps the icon is the texture and it could have the Designer icon in one of the corners? 

I'm sure there are lots of reasons to NOT do what I'm suggesting, so perhaps in addition to the suggestion, I should ask, how do you browse through a large library of Substances using an open/import dialogue box where you can't see thumbnails?

I keep trying to attach the log file and an example image but after I hit "post" it just goes away and shows me the blank "Start new topic" form again.

I'm having a major issue with Painter.  It freaks out on me and wipes out work - sometimes while painting, sometimes after reloading a project.

I've got a project coming up that will require some near photoreal environment imagery.  I've added new tools to my pipeline to help achieve this:

Substance Designer
Substance Painter
RedShift for C4D

I've got a lot to learn, but thus far I'm very impressed with the tools!

Beauty pass:

Clay render:


When exposing parameters from Substance Designer for use in SP, is there a command to return the exposed parameters to their default values?  I've exposed some color swatches and altered them but now need them back to the original colors.

Sorry for such a n00b question.  Yes I just used the "word" n00b.  ;D

Content - Substance Source - materials request:
 on: February 02, 2018, 05:24:37 am 
I would love to see you drop a library of various plant-life materials.  i.e. Lots of different types of bark

Has happened twice now.  I'm on the latest build (Substance Painter, version 2017.4.2,
Build 2052)

I'm fairly new to Substance in general, but I have the workflow down pretty well.  Was very disappointed when I tried to resume some work this evening and reloaded a SP project.  Almost all channels have this strange displacement/bump/normal grid offset to them.

Any clues? 

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