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Messages - blueshrill

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I'm testing the trial version of Alchemist.  Cannot seem to export material at all.  I've tried SBS, SBAR, image textures.  Export queue stuck at 0%.  I'm running on a fairly powerful pc, and I let the app run for half hour and no response.  I've watched tutorials and followed the instructions.  Is anyone else having the same issue?

My PC specs:
AMD Ryzen 9 3900XT 12-Core Processor 3.79 GHz
navidia geforce rtx3070
windows 10

please advice, Thanks

Substance PainterSubstance Painter - Technical Support - UV Texture Glitch
 on: October 09, 2019, 01:31:37 am 
Hi, I am experiencing UV distortion working with imported fbx mesh.  Please see attached screencap.  The mesh is exported out of Marvelous Designer in fbx 2016 format.  The distortion is present in both triangulated and quad meshes.  But in fbx 2015/14 export format, the problem disappears.

I have tested the same mesh (fbx 2016) in Marmoset and also in Modo, there is no problem with UV distortion, so I presume the problem is with Substance Painter.  I am using the 2019 2.2 version.  Any help or suggest is much appreciated.

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