Messages

1

Substance Painter - Technical Support - Re: Seams issue in Painter, Designer and Unreal

 on: September 15, 2019, 11:11:57 pm 

Did you ever figure it out?

2

Substance Designer - Technical Support - Re: SD Crashes every time I start a new substance.

 on: August 09, 2019, 03:43:25 pm 

I ended up reinstalling my OS to get it to work. It did end up working afterwards. Not sure what would have caused it. An unofficial fix but a fix nonetheless. I'll bookmark this page and if it happens again I'll do what you said and see if it works. If it does I'll update this.

3

Substance Designer - Technical Support - Re: SD Crashes every time I start a new substance.

 on: August 07, 2019, 01:29:03 pm 

It's been over a week and it's still not working. I'm going to try and redo my entire OS and hopefully that works.

4

Substance Designer - Technical Support - Re: SD Crashes every time I start a new substance.

 on: August 05, 2019, 06:44:26 pm 

Tried deleting preferences and it didn't work.

5

Substance Designer - Technical Support - Re: SD Crashes every time I start a new substance.

 on: August 01, 2019, 07:44:43 pm 

I tried uninstalling and reinstalling once again and it was still doing the same thing.

6

Substance Designer - Technical Support - Re: SD Crashes every time I start a new substance.

 on: August 01, 2019, 05:35:53 pm 

I updated my graphics drivers. I'm currently still having the issue. Is there anything else? I uploaded the log.

7

Substance Designer - Technical Support - SD Crashes every time I start a new substance.

 on: July 31, 2019, 09:11:12 pm 

Hey.

Basically the same as what the title says. Every time I launch the program and click the button to make a new substance, the programs crashes/locks up. In order to get it to work I have to uninstall and reinstall the program. It only works the first time I press the button to create a new substance, after that it crashes/locks up every time until I uninstall/reinstall again.

Anyone experience this or know why?

8

Substance B2M & Substance Player - Substance B2M - Re: physically_based is missing

 on: December 05, 2018, 03:21:43 pm 

I thought you need the Physically_Based in order to show the base color. I'm having problems with my base color not showing and I do not have the Physically_Based shader. I do have the other two with the Paralax Occlusion.

9

Substance Designer - Technical Support - Re: Base Color not showing in 3D View

 on: December 05, 2018, 03:11:41 pm 

My shader selection doesn't show that shader. How would I get it to show?

10

Substance Painter - Technical Support - Re: Weird bug.

 on: November 13, 2018, 01:59:19 am 

I completely forgot to reply back to this. I ended up fixing it by reinstalling a later graphics driver.

11

Substance Painter - Technical Support - Substance Painter UI Issues

 on: November 12, 2018, 10:51:19 pm 

Hello. I am currently having a huge issue that makes the program completely unusable. Substance Painter is having an issue where I can no longer scroll through the layers and properties of textures, materials and smart materials, basically anything that has properties. The scroll bar won't move no matter what I do. If I am able to click on a black mask to look at the generators or anything attached to it, the properties for those will never show up. I tried uninstalling the program multiple times and reinstalling with no avail. The same issues keep persisting even once I install again. The same issues persist no matter what project I have open.

12

Substance Painter - Technical Support - Re: Weird bug.

 on: October 26, 2018, 05:31:05 pm 

That click made the texture in the front go silver and super reflective, while the rest of it went super reflective. Weird for sure.

13

Substance Painter - Technical Support - Weird bug.

 on: October 26, 2018, 05:30:19 pm 

So today Substance Painter has been weird, it crashed my computer to the blue screen, it auto closes at times, however, I just started doing something very weird. Every time I make a click in the program the view-port changes into anything. sometimes it goes white, black, makes the mesh more reflective, and sometimes changes the texture completely. I uploaded an attachment for you to see.