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Messages - Daf57

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31
Hey Donnie,
Log into your account > Go to "My Account" > Click on "Subscriptions"
In the "My Monthly Payments" section you should see a "Change Card" link under the current card in the "Payment Method" column.
See screenshot attached...
https://drive.google.com/file/d/1KCrtAKB_JKCvdpFzZknB-nPU3aPSZ9Pb/view

32
Substance LauncherSubstance Launcher - Discussions - Re: downlaod error
 on: March 08, 2020, 03:16:57 am 
Good question. Not to worry, you can use alien to convert for Ubunto. Several articles out there on how. Here's one: https://forum.substance3d.com/index.php?topic=12851.0

I'm running SP on Mint with no issues.

Daf

33
Something to check ... in your menu > Edit > Settings >General - scroll down and make sure that "Enable automatic UV unwrapping..." is checked. If so and still no joy attach log as Volker suggests.

34
Substance PainterSubstance Painter - Discussions - Re: 2 Questions
 on: March 01, 2020, 12:16:16 pm 
1. Is it possible to not select the backside of the model while drag selecting with polygon fill tool?

Set your Alignment/Space to UV/Texture and select from 2D view.

Daf

35
Mattia,

All your questions are answered here in the forums - several times. Do some reading - start here: https://forum.substance3d.com/index.php/topic,30855.0.html

Daf

36
Glad you got it figured out!

It would be very helpful if you posted "how" you solved this issue. There's a good chance at some point some other user may have a similar problem and search the forums. What a shame if "solve" was all they found. ;)

37
Use this e-mail: contact@substance3d.com

38
You always get the new version as a complete application install.

40
Substance PainterSubstance Painter - Baking - Re: exporting in 4k
 on: January 16, 2020, 09:45:48 pm 
No need to re-bake for higher resolution export.  :D

41
SubstanceSubstance - Discussions - Re: Upgrade License Blank page
 on: January 10, 2020, 11:38:47 am 
Hi,
Log into your Allegorithmic account (main site, not forum) then go to Licenses tab. Find your product in the list and click the link directly below the Product title. It will be a 20 digit alphanumeric number - the link will allow you to download a zip file containing your license files. Unzip to a location you can easily find - open the Substance application and then follow directions to link to downloaded license file.

Hope that's clear.
Daf

42
Hi,
B2M is no longer included with the subscription package having been discontinued and effectively replaced by Alchemist. Alchemist will do everthing [and more] that B2M did.
https://www.substance3d.com/products/substance-alchemist/
https://www.google.com/search?q=substance+alchemist+learn

Daf

43
Hmmm- not sure. Every single mesh I've imported has shown to be triangular when the wireframe is active.

44
If you activate the wireframe you will see that it's been triangulated.

45

Quote
By Allegorithmic, you meant the forum profile right?

No. The Allegorithmic.com account - like the thread I linked to mentions...

Quote
with 'Allegorithmic account page' I mean your account on the website (https://allegorithmic.com/user/login).
Log in there and edit your account information. The username is the same the Forum Display name will reset to and Substance Share will use, too.

Use the link in the quote above.


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