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Messages - reidbaker

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16
I tried switching the height setting to 20. Didn't work - so it appears to be a bug.

17
Thank you for the information. It's true lashing out at the forum is not great - but you have to understand that Allegorithmic products have BAD usability right now. They've ripped apart their links and information and with a new release things are a mess, this is maybe like the 6th time today this has happened and when I bought this for it's HIGHLY PUBLICIZED connection to UE4, just to discover it's actually behind... It's a problem when you only come to understand it AFTER giving them money. I love the company and what they're trying to do - but it's costing me time I didn't have after spending for a product clearly rushed out the door and not prepared. The forums, tutorials, main website are bad enough, let alone discovering critical functionality isn't ready. Sorry, but by this point I'm pissed and disappointed.

Hi,

As the other users posted, being unpolluted in the forum will not bring you anything. Telling lies neither.
The links for the UE4.6 and 4.7 plugin will be back on the UE4 within the coming hours (it's already available for UE 4.6)

They've ripped apart their links and information and with a new release things are a mess, this is maybe like the 6th time today this has happened and when I bought this for it's HIGHLY PUBLICIZED connection to UE4, just to discover it's actually behind...
I would like to understand how it's the 6th time, as we haven't changed our website for more than 2 years now... The only thing we removed from the actual website was the plugin for the UE4 because we didn't have enough time to make a proper page.
I admit the links for the plugin may be hidden in the forum, but if you look for them just 5 min you would find them (we had thousands on downloads on them since last Wednesday when we removed them from the main website, so even if they are harder to fine, it seems it's highly possible...).

let alone discovering critical functionality isn't ready
Substance Designer 5 is totally compatible with the UE4, as long as you don't use the newly introduced nodes. You just need to set your project to "Substance Engine V4", and everything will work smoothly.
Have a look on the Substance Designer forum, in the Product Support sticky topic if you want to know more about it.
We will release new versions of the plugin with the last version of the engine (= compatible with the new nodes) in the coming days.


Now, regarding the plugin itself: we would love as well for it to be integrated as a normal plugin on the UE4 marketplace, or directly within the UE4. It's not our call however, it just depends on Epic who is not ready for this yet.

And if you have question on where to find the links, or how to import a substance, you can as well send us a nice message to our contact form and you would receive a nice answer from us :)

Cheers,
Nicolas

Harder to find yet available is not an good attitude to take when developers are paying and it's eating more of their time; particularly when compatibility is poorly described. Further, the tutorial video out there on UE4 directed me to a resource that doesn't exist (seems to be back). And in it's place has been a forum link whose 4 pinned topics are outdated (if not anything else - I trust these since I feel they're backed by Allegorihmic, it's hard to tell what's official in downloading from a random forum post). Thank you for correcting link. I wasn't suggesting the website changed 6 times, but that I've run into at least 6 issues that are inconsistent when it comes to the information found online (aside from forums, I have run into various 404s, and a PBR doc link that were also broken until yesterday).

Telling me I'm lying is completely disrespectful since I've backed up everything I've described, whether on a usability term or an explicit functionality. Surprisingly, I actually love Allegorithmic, and it's been REALLY disappointing this time around to keep running into this since I'm trying to better understand your tools and having the on boarding for new users be quite poor (it requires way too much assumption). The small things actually make the biggest different in this case too because you can end up spending hours trying to figure out if some random part of your tutorials are a feature change or a bug. I've run into this multiple times with your existing documentation and tutorials on more occasions than I wish were the case.

I am clearly trying to understand your products... but a little more time putting things together information wise for this release could go a long way.

18
I've not tried that but I will.

That would be a really obtuse solution considering it's a slider of 0-1... Part of me hopes your suggestion doesn't work since that scares me for what else the software may have in store like that... whoa.

Also like everything else I keep running into - the SD4 tutorials functioned within the 0-1 parameters on these particular areas.

19
This is pretty much all I care about right now with the amount of time I've spent trying to cross reference questions on the SD4 tutorials with things I'm finding with SD5 and not having documentation readily available to just give a quick check.

I can't believe SD5 released without documentation ready. Hopefully it's just a matter of a day or two before it's resolved.

20
When you launch a new product, particularly a new iteration there are a few basic things that need to be covered:

- How to onboard NEW people. Allegorithmic gets a bit strike there because A) they don't have tutorials ready for their new product except in a few areas that aren't for new users. B) They don't guide people to the existing tutorials that still apply (IE: How on earth would I know the SD4 tutorials are worth sitting through the 4ish hours of; as it is I did go through them and in a few occasions I ran into issues that I didn't know if were bugs or feature changes, which brings me to...

- Changelogs and documentation. Their documentation is for SD4 and I bought SD5 this week ... so when running into the issues I was facing while going through the only tutorials for newcomers (SD4), I had no idea still if it was a bug OR a change. This is another gigantic strike since I can't easily just check references on what's up with what I'm seeing. This is also where I give a huge nod to Autodesk, which with each numbered iteration gives a breakdown of their new features. This helps people frame what aspects may be different in the iteration and which might still be fairly similar (which also plays into helping people know which tutorials to look at when there's not a beginners guide from the most recent version).

- Making sure the product's advertised features are CURRENTLY working. This came up multiple times this week with the influx of software releasing with GDC (Unity 5 not launching with Oculus support? WTF? Granted, I didn't give them money like I have Allegorithmic). Not having your product fully functioning with the latest iterations of the tools you specify they work with (Unreal 4) is not alright. You should make it clear what the status is for people buying it - but all you give is a forum link with a myriad of bad information. This sucked not having Unreal 4 working properly and having to dig for any information because the link you provide leads to a forum with 4 bad pinned posts.

In this case it all comes down to having the information ready before launch. They didn't and I paid for the software with failings on multiple fronts that I'm having to wait on them to update and support properly. People should look to the release of Unreal 4... they came out SWINGING. They had pretty much most things set up from documentation to forums and answer hubs right off the bat. And they've built forward fast. But Even with Unreal Engine, I only gave them $20 to start... Allegorithmic I've given quite a bit of my limited resources to and I'm utterly disappointed with this release because it's rushed.

21
Thank you for the information. It's true lashing out at the forum is not great - but you have to understand that Allegorithmic products have BAD usability right now. They've ripped apart their links and information and with a new release things are a mess, this is maybe like the 6th time today this has happened and when I bought this for it's HIGHLY PUBLICIZED connection to UE4, just to discover it's actually behind... It's a problem when you only come to understand it AFTER giving them money. I love the company and what they're trying to do - but it's costing me time I didn't have after spending for a product clearly rushed out the door and not prepared. The forums, tutorials, main website are bad enough, let alone discovering critical functionality isn't ready. Sorry, but by this point I'm pissed and disappointed.

22
Freaking A, trying to now get substance into UE4... tutorials go to links that aren't there and this forum is littered with unorganized and out of date information. WHY DON'T THEY HAVE A COMPILED WAY TO FIND THE ACTUAL LATEST?! Their 4 pinned topics have almost no useful information. Sorry, now I'm really frustrated since Allegorithmic's documentation is inaccurate and it's costing time to sort through this mess across a bunch of different areas. They should have had everything together but rushed the SD5 release and completely dismantled key navigation and functionality on their website with what little documentation exists. I feel like a sucker giving money!

Now - How do I get my SD5 substances into Unreal 4.7.2 - the pinned posts are from April 2014! Tutorials (also pinned) don't support accurate information, nor does the changelog to to an real download link. What is the actual latest plugin and why the hell isn't it pinned at the freaking top with clear information on what versions what supports and a basic how-to?!

Thank you to anyone with clear information.


23
Not sure what's going on, going through the tutorial series for SD4 with SD5. I've noticed when in the video 'Exposing Parameters...', that while the base color, roughness, and even metallic, are impacted by the Material Color Blend node when adding the Ground Dirt Mask, it doesn't seem to be doing anything with the Normal channel.

In the picture below the parameters are for the Material Color Blend Node, and the 2D view is of the final Normal Map, lacking any modifications from the dirt mask of the material color blend... What's up here? And again, the other channels are fine.

24
And that's the type of thing that is hard to really understand when moving between versions since it's so so poorly documented.

I'm now noticing that with the material color blend node that it's not impacting the normal map at all... sigh

25
Trying to learn Substance Designer with my new SD5, but the tutorial videos existing are for 4... With a lack of documentation, it's been frustrating when I come across discrepancies that are eating up time since I can't find information anywhere. Right now I'm having a display issue with the Material Color Blend node in SD5. Has this changed from 4 to 5? It looks like the issue lies with the difference in diffuse vs base color inputs and outputs.

In the 2D viewer it will display the diffuse channel, but that's not a typical output for the PBR textures, and the node now has both. So when you do the connection, it will properly connect to the basecolor node, but I have to duplicate it and assign it to a diffuse out in order to get it to display in the material blend node.... Meanwhile, the tutorial video only has the diffuse channel.

This is the type of stuff that REQUIRES documentation that's not currently available, and it's because it's the small details when you're trying to learn that cost a huge a mount of time in researching and trying to figure it out.

26
I set it high to illustrate the point. It is supposed to be a background image, as in, behind whatever I'm working on. I don't know if this is a setting I can't figure out or a bug with SD5.

EDIT - it was really hard to tell from the video, but I think the background image IS natively loaded into foreground. Odd choice but I guess I at least know know. A great feature would be to have two layers that you can swap foreground and background and change opacity of each.

27
When I load a background into a Bitmap node, it's actually layered on top, essentially making it impossible to see what I'm working on while referencing the 'background image'.

Not sure how on earth to fix. Also, when I click on the brush tool, as I try and adjust the parameters (like size and opacity) - a simple click makes it disappear, but if I hold on the mouse and drag left and right, it seems to still impact the slider (only I can't see it).

I just upgraded from SD4 to SD5... and I'm starting to wonder why I made that call. Doesn't seem to be a clear reason right now.

28
Where's the documentation for 5?

29
Most documentation covers 4...

I have no idea where to start learning the ropes with the release of 5, as it, I haven't used 4 at all. What's different so I don't waste time learning things in the 4 videos with no application in 5.

I'm really wanting to figure out how to dive into this but it's rather daunting of a process.

30
The website for the PBR guides is broken .... links go to a page that doesn't format correctly.
https://www.allegorithmic.com/pbr-guide

I'd love to check this out but all roads lead to a broken page, even with a Google search.

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