SP2 Upgrade effect on Live Subscription?

[pablopicasso2006]

Just wondering, I had an indie live subscription before due to me buying the entire suite of tools outright around January. If I upgrade to Painter 2, will I still be considered an Indie Live member? Thanks in advance!

[Fabian F.]

Hey pablopicasso,

I'm not sure about this, honestly. To make sure you should wait for an answer by an Administrator.


Best regards

[pablopicasso2006]

Thanks Will do.

[john_9]

Same here, upgraded all my package outright to get the Substance Live account.
Now my account no longer has any mention of being a live member.
So I can't get SP2 when live promised this: From the live purchase page.
Substance Live
Always use the latest versions of Substance Painter, Substance Designer and Substance B2M.

[Fabian F.]

Hey john_9,

to clarify that: You owned the Substance Live package (SD, SP, B2M)  because you bought it outright and were therefore upgraded to a Substance Live account?
Or did you paid on a monthly basis?


Best Regards

[purchasing@certainaffinity.com]

I am running into the same error, but with Substance Live Pro. I purchased it in June 2015 with a full payment, but it doesn't show that I have the newest update for Substance Painter. Do we have to purchase the upgrade to Substance Painter 2 even as john_9 pointed out that we will always have the latest version of SP, SD and B2M? Thanks!

[Fabian F.]

Hey guys,

When you bought Substance outright (Substance Pack now) you need to upgrade manually for $75. Only when paying monthly you'll get the update instantly.


Best regards