Loading Project - after 2-5sec Painter is closing without Error

[dennis.dworak]

Hello,

i am loading a project which i started yesterday..
Today when loading the project, it loads fine, i see my mesh, all materials etc...
after 2-5 seconds SP is simply closing..

no errormessage no crash no exception nothing.. clean and fresh memory....

?!?!

Logs show NOTHING

regArts
Dee

[Fabian F.]

Hey dennis.dworak,

can you please share the logfile with us?
Help -> Export Log


Best Regards

[Reinhard Kepplinger]

hi,
got the same problem, log sended
try to update nvidia drivers and see what happens

edit:
sorry didnt read carefully just need to start painter without loading project it crashes

[Froyok]

You can reach the log file manually, see : https://support.allegorithmic.com/documentation/display/SPDOC/Exporting+the+log+file

[dennis.dworak]

Hey,

i think it was related to not enough pagefile memory or a memory issue at all.

I was rendering in the background with MRay.
so since there seems a memory issue substance painter did quit without exception or any other information.

the message i recieved from my 3d soft was : not enough swap-page memory left..

so i think it was related to this.

anyway, today the same scene started without issues,. still the log attached (yes i know wrong bitangents :O) )

Creative regArts

Dee

[Froyok]

Substance Painter is a quite intensive application to work with, we don't recommend running other applications at the same time if you want stability and performances. Especially not running a renderer next to it.

[dennis.dworak]

Definatly TRUE

But nowadays with 18 cores.. 64bit.. millions of GB ram.. its a sore temptation to have multiply applications open.

Maybe the Devs can implement a memcheck and throw an exception or at least warning: out of mem, no resources something like this.

anyway thanks
regArts
Dee