Author Topic: No Wacom pressure sensitivity in Substance Painter  (Read 22210 times)

I have recently installed the Steam version of Substance Painter (version 1.7.2) on my PC, Windows 8.1. When the pen pressure controls are switched on in brush properties dialogue box, I'm not getting any kind of variation in either flow or size while using my Intuos Pro.

Some research suggests that there has been issues with Wacom drivers in the past, but I've tried reinstalling the tablet driver with the most recent version (6.3.13-3) without any success.

I'm not sure what else to try at this point. Does anyone have any suggestions?


Does the pressure work in other applications ?
Did you also try older drivers instead of new one ?
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

Pressure sensitivity works as expected in both Photoshop and ZBrush.

Is there a specific version of the Wacom drivers that you know functions well with Substance Painter?

Pressure sensitivity works as expected in both Photoshop and ZBrush.

Is there a specific version of the Wacom drivers that you know functions well with Substance Painter?
Unfortunately no, that really depends of each model.

For my current Intuos 4 I use the following drivers : 6.3.11-4, and it works fine on my computer.
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

Switching back to an earlier version of Wacom driver - 6.3.11-4a does not solve the issue.

Have also since updated graphics card drivers on ATI Radeon R9 390 without any resolution.

Since ou changed drivers, it still doesn't work at all for you or is is just the flow that doesn't respond well ? Does the brush size now react properly with pressure enabled ?
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

There's no variation in either the flow or size.

To make sure I'm not doing something dumb, I've attaching an image. The circled setting is all I should need to turn on to get pen pressure working, correct?

You can see the result I'm getting in the brush test window

There's no variation in either the flow or size.

To make sure I'm not doing something dumb, I've attaching an image. The circled setting is all I should need to turn on to get pen pressure working, correct?

You can see the result I'm getting in the brush test window

Hi,

You are correct, that is all you need to do is use the circle setting. I checked and I'm not having any issue with pen pressure. I'm using an Intous5 Touch with driver 6.3.15-1. Can you try this driver? There is actually a newer build as well.

Cheers,
Wes
Head of Substance Demo Art Team
the3dninja@adobe.com
Twitter: The3DNinja

That appears to be a mac driver. The closest I can get for PC is 6.3.15-2 which is what I started with.

Would it be worth hitting up Allegorithmic's support directly? It'd be really good to get this problem sorted quickly.

I do appreciate your help, regardless.

You will met the same persons. We are the support team. :)
I will try to discuss about this issue with the developers.
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

Pen Pressure seems to work as expected in Substance Designer. I'd assume that's using the similar architecture to Painter, so I'm guessing the problem lies in my Painter setup somewhere.

Sorry for the delay, can you give a try with this little program and tell me if the pressure works ?
https://www.dropbox.com/s/tsx4n0z9ln4snap/qt_example_tablet.zip?dl=1
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

Hey. I think I've fixed the problem - more or less.
I completely reinstalled the program. Deleting the preferences folder didn't achieve anything, but removing Painter in its entirety and reinstalling seems to have gotten the pressure control working on the mesh. It -still- doesn't work in the brush test window, but that's a minor inconvenience - I can actually achieve what I need to now.

Pressure does work in that app you posted.

Thank you for the help.


Just to add to this thread, using Painter version 2.0.3 I can also confirm the same as Steve, pen pressure works fine in the actual painting process but not in the small preview test window.  Just a minor issue really, otherwise awesome  8) 
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