Author Topic: Substance Designer Crashed on Startup  (Read 1185 times)

Hello Guys.

I just kinda got my Substance designer on a december 2015 but now every time I open substance designer it crashes. I've tried  reinstalling it, restarting the computer also downloading a new substance designer, nothing changed and i still have the same problem. I got the lastest version 5.3.3. I need help :(

Hi!

Just received this answer in my email:

"Hi,

We are sorry for the trouble.
For an unknown reason this problem happens since January 2nd, our team is working on it to fix it ASAP.

In the mean time here is a way to launch Substance Designer anyway:
right-click-->use the "run compatibility test" and then "test program"

Happy new year!
Nicolas".


_______

EDIT:

I can't find this option "run compatibility test", but I changed my date to january 1, and it works...

Last Edit: January 03, 2016, 01:09:12 am