Author Topic: Cant download some things with MS Edge web browser...  (Read 2521 times)

So yah this happens when you click the download button in Microsoft Edge a lot...

https://share.allegorithmic.com/libraries/743

Perhaps its the .rar file format? However this seams to happen with other file formats to...

Cant we just standardize the .zip file format, its got built in support by all major operating systems, hell even my phones operating system has native support for .zip files.

^^

Hey maus,

this is till an issue, sorry for that.
I'm not sure, however, what causes this. So to speak: If the browser or the web page is the problem.
An Administrator need to take a look into that.

In the meantime you can right-click the download button and save the file manually.


Best Regards
Environment Artist - Twitter

hi!

I got the same problem with a few materials I tried to download. Is there any solution to this?

thanks :)

di you try right click/save target as ?

Edge actually won't even do a save target as... properly
I would recommend using another browser to browse Share until Microsoft decides to update Edge with these basic features :/

This is happening to me as well in both Edge and IE. Right clicking and choosing save target as downloads an html file rather than the substance file. I'll have try with another browser later to see if I can get them to download correctly.

It doesn't happen on all of the files though. In the January batch of substances I'm having trouble with the Used Leather, Kevlar, and Fabric Polyester 2 substances. The rest downloaded fine.

This is happening to me as well in both Edge and IE. Right clicking and choosing save target as downloads an html file rather than the substance file. I'll have try with another browser later to see if I can get them to download correctly.

It doesn't happen on all of the files though. In the January batch of substances I'm having trouble with the Used Leather, Kevlar, and Fabric Polyester 2 substances. The rest downloaded fine.

Hi,

This is happening because the file is the actual .sbs or .sbsar file and not a .zip. I use Edge as well and in these cases, I need to go to firefox. The files should actually be .zip files for share. Can you list the files you are having trouble with?

Cheers,
wes
Integrations Product Manager / Training
wes.mcdermott@allegorithmic.com
Twitter: The3DNinja

Having this problem as well with the January 2016 Drop, upon right clicking the download links the recognized format changes to .html files.

Here's a list of the January 2016 Drop problem links.

Fabric Polyester 01:
https://share.allegorithmic.com/libraries/1269

Fabric Polyester 02:
https://share.allegorithmic.com/libraries/1270

Kevlar:
https://share.allegorithmic.com/libraries/1271

Switched to Google Chrome and the links worked.

Having this problem as well with the January 2016 Drop, upon right clicking the download links the recognized format changes to .html files.

Here's a list of the January 2016 Drop problem links.

Fabric Polyester 01:
https://share.allegorithmic.com/libraries/1269

Fabric Polyester 02:
https://share.allegorithmic.com/libraries/1270

Kevlar:
https://share.allegorithmic.com/libraries/1271

Switched to Google Chrome and the links worked.

Hi,

The issue is that the files are not zipped. The files should be zipped instead of linking to the exact file name. We have taken care of this for future uploads.

Cheers,
Wes
Integrations Product Manager / Training
wes.mcdermott@allegorithmic.com
Twitter: The3DNinja