Author Topic: Trouble with .PSD files in SD 5  (Read 1241 times)

Hi,

I'm working currently with SD 5.3.0 and I just can't use .PSD files. If I import them nothing happens, not even an error msg ; if I just link them the file appears, but it appears as an empty file, with no image on it.

Hoping someone can help me,
thanks

Can you try with SD 5.3.1 ?
I can't reproduce the problem.
Product Manager - Allegorithmic

Updated to 5.3.1, same problem. I don't know how to explain it, I just can't import .psd files to SD but it gives me no error about it.

pd: I'm on a Windows 10 x64 using the SD x64 editor

Can't reproduce on windows 10 either.
Can you send me the psd?

Also, could you try to disable the antivirus and retry ?
Product Manager - Allegorithmic

Actually I have no antivirus, plus it happens with ALL my .psd files

pff what the hell is happening, am I missing any library?

Hard to say since it gives not an error

pd:
I just looked at the log file and found that:

[INFO][PSD IMPORT] requestExtractLayer START
[INFO][PSD IMPORT] requestExtractLayer Extracting
[INFO][PSD IMPORT] requestExtractLayer Extracting Done
[INFO][PSD IMPORT] requestExtractLayer End
[WARNING][Default] (0): QFSFileEngine::open: No file name specified
[WARNING][PSD IMPORT] No file name specified

It actually repeats 3 or 4 times

Hi,

Can you please post your PSD file so we can try it?

Cheers,
Nicolas
Head of Product Management

Also, where are your psd are located (path) ?
Product Manager - Allegorithmic