Author Topic: I can´t register my products  (Read 1136 times)

I bought live a few days ago and installed it, however I can´t register them. It says I have to have administrator rights which I do. I have Windows 10.

Try right clicking on the icon and selecting "Run as Administrator."  I think this is different from just running the program even if you are the administrator of the system.  You only need to do this for the registration process.  After that you should be able to launch the app as you normally do.

Tried it but it wont work :/

This is a bug we are looking into, can you install your licence manually meanwhile ?
Just download the licence file from your account on our website, and copy it inside the following folder :
C:\ProgramData\Allegorithmic\Substance Painter
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.