Substance Painter freezes my PC

[AnteDor]

Hello everyone,

I have a big problem. I have downloaded free trial for Substance Painter and have been using it for four days now. When I start texturing my mesh it freezes my PC after a while. It froze twice in the last four days and I have used it twice. I wasnt doing anything thats heavy on my PC, it was still in the beginnings of the texturing process.

I dont think it is my PC, these are the specifications:

Intel Core i7 - 4790K CPU @ 4.00 GHz
32GB RAM
MSI GeForce 960

Please I need an urgent reply so I can continue working and learning,

Ante

[Froyok]

Can you post you log file and a dxdiag report ?
See : https://support.allegorithmic.com/documentation/display/SPDOC/FAQ

[AnteDor]

I dont think I can, it happened again 2 minutes ago.. When it happens I cant do anything but force restart my PC... It occurs after about 20 minutes of using the software.

[AnteDor]

Ah sorry, replyed before I opened the link, my bad. Here are the files.

DxDiag:
https://www.dropbox.com/s/nhr3ajtn83t95wy/Beasty%2010th%20Sept%202015.txt?dl=0

SP Log:
https://www.dropbox.com/s/sz0bbry0kmeuy5c/Log_Substance%20Painter_1.5.0.819-msvc11-x64-standard-full-04323dc8.txt?dl=0

[AnteDor]

Hello, any update on this?