Author Topic: Crash on launch OSX  (Read 2628 times)

Hi,

I purchased B2M on steam a few days ago and when I try running it from steam it instantly crashes.

I am using a 27" iMac with Mountain Lion 10.8.5 with 12GB ram, any help on how to get it running would be appreciated.

I also have Substance Designer 4 (also from steam) and this works fine.

Thanks,

AB.

Hi,

Can you try to delete the relief, mesh_info and parallax shaders?
You can find them in Library/Application Support/Steam/Common/../Bitmap2Material/3DView/Shaders

Cheers,
Nicolas
Head of Product Management

Hi,

Can you try to delete the relief, mesh_info and parallax shaders?
You can find them in Library/Application Support/Steam/Common/../Bitmap2Material/3DView/Shaders

Cheers,
Nicolas

Hi Nicolas,

I tried deleting those files but it still crashed on launch.

With regards your suggestion on the steam forum I have sent you a couple of PM's on this forum with the crash reports attached.

edit:
Just tried PM'ing the crash reports but they are too large, can you PM me an email address where I can send them?

Thanks,

AB.
Last Edit: December 10, 2013, 11:37:11 am

Nicolas,

I emailed you the log files.

Thanks,

AB.