Author Topic: Can't upgrade to substance live  (Read 885 times)

Hello,
I own SD4, SP1.5 and B2M3, and I want to upgrade my SD to 5. I saw that substance live gives me the benefit to upgrade SD while having the substance live advantages.
But I can't find any way to put it in my cart and checkout. I mean, there is two clickable rectangles, the one for montly payments and the full payment one. When I click on them, nothing happens, and no other ways to complete the purchase.
How to do this?
Thank you.

Hey ilm1429,

you can upgrade Substance Designer here: https://www.allegorithmic.com/buy/upgrade


Best Regards
Environment Artist - Twitter

Thank you for your help.
But it is precisely the page I'm on when I try to upgrade and I can't manage to do anything.
The only thing I can click, aside from the two aforementioned ones, is the upgrade b2m 2.o to 3.0, but I already own b2m 3.o so I'm not concerned by this case.

Hi,

Can you please contact us on the contact form, so we can investigate this problem with you?

Cheers,
Nicolas
Head of Product Management