Author Topic: Painter crash on startup.  (Read 3387 times)

Hey blake_guyan,

you need to have access to the latest releases of the three major software releases: Bitmap2Material 3, Substance Designer 5, Substance Painter 1.
If they are purchased via Steam you need to link your Steam account on your Allegorithmic Account Page.


Best Regards
Environment Artist - Twitter

not sure about the others. but the ones that set it off were the belt leather, elegant fabric and painted metal.
Do you think you could share the substances with me by PM ?

Also, while I'm here, since i have all 3 softwares does that not mean i should be able to get live or do i need to do something else?
I suggest contacting our support by mail for this kind of question : support [at] allegorithmic [dot] com
Don't forget your log file. It can be exported from the Help menu of the software.
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Fabrice Piquet aka Froyok. Product Manager, Technical Artist and Documentation at Adobe.

ahh thanks Fabian, i dont suppose there is a cheaper way to upgrate from B2m to B2m3? as thats what im missing. and sure froyo ill send it over now