Author Topic: Substance Painter 2017.3.3 not opening  (Read 334 times)

Hi,

I've been running this version without issues on my other computer. Just did an install on a new workstation and unable to launch the program (I see the splash screen and then it silently closes)

Attached log

Thank you,

Rob

Hi Rob,

Could you try to send a crash report? It would give me access to a callstack that is more precise when pinpointing the source of an issue.
In the meantime, I can suggest you do a clean install of the software: https://substance3d.adobe.com/documentation/spdoc/preferences-and-application-data-location-147095594.html

Kind Regards,
Geoffroy SC