Author Topic: Download/Install Substance Designer via Launcher using corporate proxy  (Read 1059 times)

Dear all,

I am trying to install and evaluate Substance Designer using the Launcher Application on Windows 10. I am sitting behind a corporate proxy and for me it seems like the Launcher does not support connections via proxy. At least for Alchemist I can extract the direct download link from the Launcher logs.

[09:35:55] error: Exception:
        message: request to https://leyfi.substance3d.com/softwares/5b042ab2be0f040016d6e503/builds/latest?platform=win failed, reason: connect ETIMEDOUT 52.43.249.164:443

But this does not seem to work for Designer. Therefore: Can anybody point me to the right way of using Launcher behind a corporate proxy or provide me a direct download link for Designer?

Thanks in advance!

Hello,

To use the Launcher correctly you need to whitelist all *.substance3d.com subdomain.
If that's not enough to bypass your corporate proxy here are the latest download link (our latests soft versions are sadly not compatible anymore with Launcher feature such as Send to FYI)

Painter : https://download.substance3d.com/adobe-substance-3d-painter/7.x/Adobe_Substance_3D_Painter-7.2.0-1103-msvc14-x64-standard.exe

Designer : https://download.substance3d.com/adobe-substance-3d-designer/11.x/Adobe_Substance_3D_Designer-11.2.0-4869-msvc14-x64-standard.exe

Alchemist (becoming "Sampler") : https://download.substance3d.com/adobe-substance-3d-sampler/3.x/Adobe_Substance_3D_Sampler-3.0.0-rc.4-92-msvc14-x64-standard-Release-21c4e279.exe

If you are evaluating our soft you can already do so directly from Adobe website from now on (with Creative Cloud Desktop application) :
https://www.adobe.com/fr/creativecloud/3d-augmented-reality.html