Author Topic: Account locked out, customer service not responding to email for over 2 months..  (Read 407 times)

Hi all,

It's getting a bit silly now, I have a defunct email account (was on a private server that expired), and I can't log in anymore as trying to recover passwords will force me to use the email account I can't access anymore.

Tried the support button and they've replied once a few months ago saying: "Reset your password", which I can't cos I can't access the email, which was my original question anyway.

After that, nothing for the past 2 months.

As a paying customer, over 4 years worth of license, how's this possible?

Super disappointed!

Dado.

Issue was handled and and addressed on Discord :)