Author Topic: Update Library Path script failing; no winreg "Shelf" folder?  (Read 308 times)

ptn


Hi all,

I'm trying to use the script from the Substance python pages to update the windows registry to add a custom library path. It works for half my team, but not the other half. When I looked into why, it turns out that in the fail cases those users did not have a HKEY_CURRENT_USER\\SOFTWARE\\Adobe\\Substance Painter\\Shelf    or    \\Shelf\\pathinfos folder.

Does anyone know why this would be? I thought the winreg Shelf entry was a default for the software to operate but it seems not. I'm polling the team, but so far we all seem to be on the same version (2021 7.1.1) and all have installed via the Adobe CC app.

Anyone seen this before or have any guidance on how best to continue to debug? I feel a half step from simply uninstalling / reinstalling as a test but that's basically a blind fire.

any insights appreciated. :)
Pete