Author Topic: Licence needs applying for every local user  (Read 823 times)


When a new user logs in to a PC and runs Substance Painter, the licence is showing as unactivated and to resolve this they have to manually upload the .KEY file or enter a username and password to activate.
They have to do this every time they log in to a PC, and it is becoming very frustrating.

Is there a way to apply the licence\activation once per device, so that it applies for all users?

Thank you.

Please contact us at, we should be able to help you.