Can't cancel subscription, can't contact support -- submit buttons don't work!

[andrew_9]

I'm trying to cancel my subscription and purchase a purchase a perpetual license ($0). However, when I click the "Purchase" button, the URLs change but ultimately I end up on the same page, and the subscription is still active.

I've tried this on Mac Safari and Chrome.

I also tried to send the above message to the support form. But clicking "Submit" there simply does nothing at all, both browsers.

Any thoughts?

[Jeremie Noguer]

Converting a subscription to a perpetual license has been discontinued since 2019. We do still offer perpetual licenses of Painter and Designer on Steam though.