Author Topic: Why some materials appears pink?  (Read 321 times)

Hi all. Substance Painter works good but some materials appear pink. I have an NVIDIA Quadro Rtx 4000. Thanks.

Hi,
Maybe you opened an older project and you need to update your shader (https://docs.substance3d.com/spdoc/updating-a-shader-172824076.html).
Currently, it is hard to say since you didn't provide any description of your problem. Please follow the guidelines on how to report an issue : https://forum.substance3d.com/index.php/topic,22451.0.html.
Regards,
Geoffroy SC 

Hi, Thanks for your replay. Sorry for no documenting my problem.   

Hi,
Could you share your log (https://docs.substance3d.com/spdoc/exporting-the-log-file-128745475.html)?
Otherwise, could you try to update your preview shader as well?
You will find this in Edit > Settings > Material Preview Shader
Regards,
Geoffroy SC